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For Companies At a Glance
- Tasks: Be the friendly face of our salon, greeting clients and managing appointments.
- Company: Join RUSH Hair & Beauty, a vibrant salon known for exceptional service.
- Benefits: Enjoy up to £12.50 per hour, discounts on services, and 28 days leave.
- Why this job: Perfect for those who love customer interaction and want to grow in a fun environment.
- Qualifications: Previous customer service experience is a plus; strong communication skills are essential.
- Other info: Opportunity for career progression and participation in the annual RUSH Oscars Awards!
RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Staines salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
This is a part time role, approximately 16 hours per week, including weekends.
Your responsibilities will include greeting clients, assisting with booking appointments, managing the salon\’s schedule, answering phone calls and emails, and handling client inquiries. You will also be responsible for maintaining a clean and organised reception area, as well as supporting the salon team with administrative tasks.
- Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
- Excellent customer service and communication skills, both in person and over the phone.
- Ability to multitask and handle various administrative tasks.
- Strong organizational and time management skills.
- Friendly and welcoming personality.
- Proficient computer skills and familiarity with booking systems.
- Professional appearance and demeanor.
Enjoy the following when working with us:
- Up to £12.50 per hour
- 40% discount for friends & family on all hair and beauty services
- Up to 20% discount on all professional homecare products
- 28 days annual leave inclusive of bank holidays
- Career progression for superstars (Management, Head Office, Recruitment, Training & more)
- Not to forget the annual RUSH Oscars Awards!
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Front of House / Receptionist - Staines - Part Time employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Staines - Part Time
✨Tip Number 1
Familiarise yourself with RUSH Hair & Beauty's services and values. Understanding what makes them unique will help you connect with the team and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a receptionist. This will prepare you to handle client inquiries and bookings confidently, showcasing your ability to multitask effectively.
✨Tip Number 3
Network with current or former employees of RUSH Hair & Beauty. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Make sure to highlight any relevant experience in your conversations, especially if you've worked in a salon or similar environment. Sharing specific examples of how you've excelled in customer service will make you stand out.
We think you need these skills to ace Front of House / Receptionist - Staines - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or front of house roles. Emphasise any previous work in salons or spas, and showcase your communication skills and ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that reflects your friendly personality and passion for customer service. Mention why you want to work at RUSH Hair & Beauty specifically and how you can contribute to creating a welcoming environment.
Highlight Relevant Skills: In your application, clearly outline your organisational and time management skills. Provide examples of how you've successfully managed schedules or handled multiple tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is crucial for a Front of House role.
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Customer Service Skills
As a Front of House / Receptionist, your ability to provide exceptional customer service is key. Be prepared to share examples from your previous roles where you successfully handled client inquiries or resolved issues, showcasing your friendly and professional approach.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, highlight your experience with managing schedules or multitasking in a busy environment. You might even want to mention specific tools or systems you've used to keep things running smoothly.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or managing multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview, making a great impression on the hiring team.
✨Dress Professionally
First impressions matter, especially in a salon environment. Make sure to dress smartly and maintain a professional appearance for your interview. This not only shows respect for the opportunity but also reflects the standards of the salon.
