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- Tasks: Provide exceptional customer service and assist with menu planning in a friendly shop environment.
- Company: Join COOK, a family-owned B Corp dedicated to sustainability and community care.
- Benefits: Enjoy paid breaks, staff discounts, wellbeing programs, and team events.
- Why this job: Be part of a welcoming team that values your growth and makes a positive impact.
- Qualifications: No experience needed; a passion for food and customer service is a plus.
- Other info: Flexible hours with 12 hours per week and a pay rate of £12.60 per hour.
Retail Team Member – Witney
Location: Witney
Hours: 12 Hours Per Week
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! Our shops at COOK play active roles in the communities they serve, thanks to the warmth, knowledge, and care of our Retail Team. We are looking for remarkable individuals to join us, hosting customers in the shop as they would at home.
The Role
- Provide exceptional service, prioritizing the customer above all else.
- Assist customers with menu planning and catering advice, and promote upcoming offers and products.
- Maintain shop cleanliness, ensure stock is replenished and rotated, and keep freezers full.
- Operate the till efficiently and accurately.
- Understand shop paperwork and legal checks.
- Open and close the shop, including cashing up.
- Check deliveries, assist with stock taking, and place orders as needed.
- Maintain a smart appearance with apron and name badge at all times.
Good to Have
If you\’re a foodie, great! We will train you on our products, their origins, and suitable dishes for various occasions. Experience is not necessary, but retail or customer-facing experience is a plus.
If you meet most of these criteria but not all, don’t worry. We value potential.
Benefits include
- Paid breaks
- Paid leave for birthdays, moving house, becoming a grandparent, or a child\’s first day at school
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events, and away days
- Being part of a B-Corp-certified business that values sustainability, people, and community
And many more!
About Cook
We are a proudly independent, family-owned B Corp committed to caring deeply about our food, our people, and doing the right thing. Our vision is to create a welcoming environment where everyone feels they belong. Join us to grow and make a difference.
Note: The engagement rate is £12.30 during the initial period.
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Retail Team Member Witney employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Witney
✨Tip Number 1
Familiarise yourself with COOK's products and values. Understanding their commitment to quality and community will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with the local community. Since the role involves hosting customers, showing that you have a genuine interest in the Witney area and its residents can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Think about how you would prioritise customer needs and create a welcoming atmosphere, as this aligns closely with COOK's mission.
✨Tip Number 4
Showcase your adaptability and willingness to learn. Even if you lack direct experience, emphasising your eagerness to pick up new skills and contribute positively to the team can make a strong impression.
We think you need these skills to ace Retail Team Member Witney
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Team Member position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of COOK that resonate with you, such as their commitment to community and sustainability, and explain why you would be a great fit for their team.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any customer-facing roles or relevant skills you possess. Discuss how your background can contribute to providing exceptional service and maintaining shop standards.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in a customer service role.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since the role is in a food retail environment, express your enthusiasm for food and cooking. Share any personal experiences or favourite dishes that relate to the products COOK offers, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Highlight any previous experience you have in customer-facing roles. Discuss how you prioritise customer satisfaction and provide examples of how you've gone above and beyond to assist customers in the past.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations, such as dealing with a difficult customer or managing stock levels during busy periods. This shows that you can think on your feet and are prepared for the demands of the job.
✨Dress Smartly and Be Professional
First impressions matter! Make sure to dress smartly for the interview, reflecting the professional appearance expected in the shop. A neat appearance with appropriate attire will show that you take the opportunity seriously.
