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- Tasks: Help customers with vehicle breakdowns and get them back on the road.
- Company: Join Green Flag, a leader in roadside assistance, dedicated to customer satisfaction.
- Benefits: Enjoy 50% off insurance, health perks, an EV car scheme, and flexible work-life balance.
- Why this job: Experience variety and fulfilment while making a real difference in people's lives.
- Qualifications: Must be 21+, hold a driving licence, and have vehicle maintenance experience.
- Other info: Work from home with a company vehicle and enjoy overtime opportunities.
The predicted salary is between 33600 - 50400 £ per year.
Earn up to £47,000 OTE with a £40,000 base salary.
Plus 9% pension, plus Benefits
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better.
What you\’ll be doing
This is a permanent role in Gillingham, Sittingbourne, Canterbury, Ramsgate, Dover, Folkestone, Ashford, Maidstone, Hastings, Royal Tunbridge Wells
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home. We know that our customer\’s vehicles make getting from A to B that much easier, whether that\’s to do the weekly shop, the school run or to get away on a staycation, it\’s all important, but sometimes our customers need us to get their vehicle back on the road and that\’s where you\’ll come in. You\’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.
What you\’ll need
Benefits
We recognise we wouldn\’t be where we are today without our colleagues, that\’s why we offer excellent benefits designed to suit your lifestyle:
• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you
#LI-LC1
Roadside Mechanic employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic
✨Tip Number 1
Familiarise yourself with the specific areas where the role is based, such as Stratford and East Ham. Knowing the local roads and common breakdown issues can give you an edge during interviews.
✨Tip Number 2
Brush up on your vehicle repair knowledge, especially regarding common issues like tyre repairs and battery replacements. Being able to discuss these confidently will show your expertise and readiness for the role.
✨Tip Number 3
Highlight any experience you have in lone working or customer service. This role requires empathy and self-initiative, so sharing relevant examples can demonstrate that you're a great fit.
✨Tip Number 4
Research Green Flag's values and commitment to customer service. Being able to align your personal values with theirs during discussions can make a strong impression on the hiring team.
We think you need these skills to ace Roadside Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor repair industry. Emphasise any qualifications like NVQ Level 2 in light vehicle maintenance and showcase your skills in diagnosing vehicle issues.
Craft a Compelling Cover Letter: Write a cover letter that reflects your empathy and desire to help customers. Mention specific examples of how you've successfully assisted customers in the past, particularly in stressful situations.
Highlight Relevant Skills: In your application, clearly outline your knowledge of up-to-date vehicle repair techniques and your ability to work independently. This will demonstrate your readiness for the role and your understanding of the responsibilities involved.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Direct Line Group
✨Show Your Technical Knowledge
Make sure to brush up on your vehicle repair techniques and any relevant qualifications you have. Be prepared to discuss specific scenarios where you've successfully diagnosed and resolved issues, as this will demonstrate your expertise in the field.
✨Emphasise Customer Service Skills
Since the role involves assisting customers during stressful breakdown situations, highlight your empathy and communication skills. Share examples of how you've helped customers in the past, focusing on your ability to remain calm and supportive.
✨Demonstrate Flexibility and Initiative
The job requires working various shifts and locations, so be ready to discuss your adaptability. Mention any previous experiences where you've had to adjust quickly to changing circumstances or take the initiative to solve problems independently.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how they support employees in maintaining work-life balance, which is important for a fulfilling career.
