At a Glance
- Tasks: Engage customers, match them with tech products, and support store operations.
- Company: Currys is the UK's leading tech retailer, passionate about amazing technology and customer service.
- Benefits: Enjoy flexible hours, product discounts, a monthly bonus, and 30 days of annual leave.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on people and the planet.
- Qualifications: Be friendly, eager to learn about tech, and a strong team player.
- Other info: No prior tech knowledge needed; training provided at our academy.
2 days ago Be among the first 25 applicants
Role overview:
Sales Colleague
Telford
Currys, Telford
Permanent
Part Time
8-15 hours per week, with flexibility to work additional hours. £12.21* per hour plus an average bonus per hour of 89p (*rising to £12.51 on successful completion of probation period)
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of caring and committed colleagues. Join us and you’ll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Retail Sales Colleague you don\’t need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we\’ll give you the confidence you need to ensure your recommendations are top notch.
Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Role overview:
As part of this role, you’ll be responsible for:
- Asking the right questions to match customers with products.
- Making every customer interaction memorable.
- Offering support services like delivery and installation, recycling and ways to pay.
- Contributing towards the overall sales performance of the store.
- Working across different departments and product ranges.
- Supporting with the running of the store by completing operational tasks.
Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else.
You will need to be:
- Approachable and friendly.
- Keen to learn about the latest technology.
- Comfortable achieving personal sales, service and customer experience targets.
- A strong team player, confident working across all parts of the store and winning as a team.
We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you. They include:
- Monthly performance-related bonus.
- Product discounts on the latest tech.
- A range of wellbeing initiatives.
Why join us:
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Sales Colleague employer: Currys PLC
Contact Detail:
Currys PLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Colleague
β¨Tip Number 1
Familiarise yourself with the latest technology trends and products. Being knowledgeable about whatβs currently popular can help you engage customers effectively and demonstrate your enthusiasm for tech.
β¨Tip Number 2
Practice your customer service skills by role-playing different sales scenarios with friends or family. This will help you feel more comfortable asking the right questions and making customer interactions memorable.
β¨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated successfully with others. Currys values strong team players, so highlighting this in conversations can set you apart.
β¨Tip Number 4
Be prepared to discuss how you would contribute to the store's sales performance. Think of specific examples or strategies you could implement to help boost sales and enhance customer experience.
We think you need these skills to ace Sales Colleague
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you interacted with customers or worked in a team environment, as these are key for the Sales Colleague position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team at Currys.
Showcase Your Soft Skills: In your application, highlight your approachability, friendliness, and teamwork skills. These qualities are essential for making customer interactions memorable and achieving sales targets.
Follow Application Instructions: Ensure you carefully follow all application instructions provided by Currys. This includes submitting your application through the correct channels and providing any additional information they may request.
How to prepare for a job interview at Currys PLC
β¨Show Your Passion for Technology
As a Sales Colleague, it's essential to demonstrate your enthusiasm for technology. Be prepared to discuss your favourite gadgets or recent tech trends, as this will show your genuine interest and help you connect with the interviewers.
β¨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer situations. Practice answering questions like how you would assist a customer in choosing the right product or resolving a complaint. This will showcase your problem-solving skills and customer service mindset.
β¨Emphasise Teamwork
Currys values strong team players, so be ready to share examples of how you've successfully worked in a team before. Highlight any experiences where collaboration led to achieving a common goal, as this aligns with their company culture.
β¨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role or the company. This shows your interest and helps you gauge if the position is the right fit for you. Consider asking about training opportunities or team dynamics.