Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for 300+ users, solving tech issues and logging tickets.
- Company: Join a leading workplace solutions company in central London with big aspirations.
- Benefits: Enjoy a £30k salary, full commute cost coverage, training, and career progression.
- Why this job: Perfect for those who love helping people and want to grow in a dynamic environment.
- Qualifications: Experience with Windows/Mac support, Active Directory, Azure, and great interpersonal skills required.
- Other info: This role offers endless possibilities in a growing company.
The predicted salary is between 18000 - 42000 £ per year.
The successful IT Support Engineer will be the first port of call for 300+ users both internally and externally within the business, ensuring that tickets are logged, rectifying troubleshooting issues, and escalating issues to the right teams. As you will be the face of the business to a certain degree, dealing with people in a personable, comprehensive manner, and having outstanding interpersonal skills are as important as technical skills and experience. If you love helping people, this is the role for you!
Experience working within and cross platform environment supporting Windows and Mac devices
Understanding of IT and troubleshooting issues relating to Active Directory, Azure, Office 365
Exposure to MDM – Intune
Knowledge of fundamental Networking (Routers, Switches, Wireless) skills are essential
Ticketing Systems
Great interpersonal skills
Excellent telephone manor
This is a growing company with great aspirations, this role will ideally suit a passionate individual whom is looking for a career in an exciting company whom offer training, progression and endless possibilities.
IT Support Engineer is required by a leading workplace solutions company based in central London, paying up to £30k with an exceptional benefits package including commute cost paid for in full!
IT Support Engineer, AD, Intune, Azure, £30k employer: Bread Street
Contact Detail:
Bread Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer, AD, Intune, Azure, £30k
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Active Directory, Azure, and Intune. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Practice your interpersonal skills by engaging in mock interviews or role-playing scenarios. Since this role emphasizes communication, being able to demonstrate your ability to handle user queries effectively will be crucial.
✨Tip Number 3
Research common troubleshooting issues related to Windows and Mac devices. Being prepared with solutions or approaches to these problems can showcase your proactive attitude during the interview process.
✨Tip Number 4
Network with current IT Support Engineers or professionals in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace IT Support Engineer, AD, Intune, Azure, £30k
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Engineer position. Highlight the key responsibilities and required skills, such as troubleshooting issues, working with Active Directory, and having great interpersonal skills.
Tailor Your CV: Customize your CV to reflect your experience with Windows and Mac devices, as well as any relevant knowledge of Azure, Intune, and networking. Use specific examples that demonstrate your technical skills and your ability to communicate effectively with users.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your desire to work in a growing company. Mention how your interpersonal skills and technical expertise make you a perfect fit for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bread Street
✨Show Your Interpersonal Skills
Since you'll be the first point of contact for users, it's crucial to demonstrate your excellent interpersonal skills during the interview. Practice active listening and ensure you communicate clearly and effectively, showcasing your ability to handle various personalities.
✨Highlight Your Technical Knowledge
Be prepared to discuss your experience with Active Directory, Azure, Office 365, and MDM solutions like Intune. Provide specific examples of troubleshooting issues you've resolved in the past, especially in cross-platform environments supporting both Windows and Mac devices.
✨Familiarize Yourself with Ticketing Systems
Understanding how ticketing systems work is essential for this role. Be ready to explain any previous experience you have with ticketing software and how you prioritize and manage support tickets efficiently.
✨Express Your Passion for Helping Others
This role is all about helping people, so make sure to convey your enthusiasm for providing support. Share stories that illustrate your commitment to customer service and how you enjoy solving problems for others.
