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- Tasks: Manage patient notes, answer queries, and book appointments in a busy hospital environment.
- Company: Join the Antrim Area Hospital team, dedicated to providing excellent healthcare services.
- Benefits: Earn £12.31 per hour with flexible hours and potential for future opportunities.
- Why this job: Gain valuable experience in healthcare administration while making a difference in patients' lives.
- Qualifications: 4 GCSEs at grade C or above, or equivalent, plus admin experience required.
- Other info: Temporary role for up to 3 months; apply now to register interest for future vacancies.
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- Please note closing date for this vacancy is 22nd July 2025 – however you can register your interest for other upcoming vacancies by applying today.
Job Description
- £12.31 per hour
- Monday to Friday (8.30am – 4.30pm)
- 37.5 hours per week
- Temporary role (up to 3 months)
- Location: Antrim Area Hospital
- Public sector
- Please note closing date for this vacancy is 22nd July 2025 – however you can register your interest for other upcoming vacancies by applying today.
What you\’ll be doing in this role:
- Retrieval and preparation of patient notes for outpatient clinics.
- Filing of test results and general correspondence within patient notes.
- Tracking notes and arranging for return to file or onward destination.
- Answering telephone queries, ensuring that messages are recorded correctly and passed on to the appropriate person.
- Adhering to departmental booking procedures.
- Booking and cancelling appointments on hospital information system.
- Printing and posting patient appointment letters and information sheets.
- Answering telephone booking queries, including the allocation of suitable appointments for diagnostic tests on multiple hospital sites.
What you\’ll need for this role:
- 4 GCSEs at grade C or above, including English Language, or an equivalent qualification, AND 1 year of admin experience including the use of computerised systems.
- OR 3 years of clerical experience in an office environment including the use of computerised systems.
- Hold a current full driving licence valid for use in the UK and have access to a car on appointment.
- Appointment will be subject to a successful pre-employment health assessment.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.
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Administration Officer - Antrim employer: Riada Resourcing
Contact Detail:
Riada Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer - Antrim
✨Tip Number 1
Familiarise yourself with the specific duties of an Administration Officer in a healthcare setting. Understanding the nuances of patient note management and appointment scheduling will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of Antrim Area Hospital. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Brush up on your telephone communication skills. Since answering queries and relaying messages is a key part of the job, being able to demonstrate clear and effective communication will be crucial.
✨Tip Number 4
Prepare to discuss your experience with computerised systems in detail. Be ready to share specific examples of how you've used these systems in previous roles, as this will show your capability to handle the administrative tasks required.
We think you need these skills to ace Administration Officer - Antrim
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any administrative roles or tasks that align with the job description. Emphasise your computerised systems experience and any specific skills related to patient notes management.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Administration Officer role. Mention your ability to handle telephone queries, manage appointments, and adhere to booking procedures. Show enthusiasm for working in a public sector environment.
Highlight Qualifications: Clearly state your qualifications, particularly your GCSEs or equivalent, and any relevant certifications. If you have clerical experience, detail it to demonstrate your capability for this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative position.
How to prepare for a job interview at Riada Resourcing
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administration Officer. Familiarise yourself with tasks like retrieving patient notes, handling telephone queries, and booking appointments. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Highlight Relevant Experience
Prepare to discuss your previous administrative experience, especially any roles that involved using computerised systems. Be ready to provide specific examples of how you've successfully managed similar tasks in the past.
✨Demonstrate Communication Skills
Since the role involves answering telephone queries and liaising with various departments, practice articulating your thoughts clearly. You might even want to prepare for common questions about how you would handle difficult calls or manage conflicting priorities.
✨Show Your Organisational Skills
The job requires excellent organisational abilities, so be prepared to discuss how you keep track of tasks and manage your time effectively. Consider sharing examples of how you've organised appointments or maintained filing systems in previous roles.
