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- Tasks: Drive a van to deliver materials and support operational teams in maintaining gas infrastructure.
- Company: Join WWU, a vital gas distribution business serving millions across Wales and the south-west of England.
- Benefits: Enjoy a competitive salary, flexible benefits, 25 days leave, and opportunities for overtime.
- Why this job: Be part of a team that keeps communities safe and warm while developing your skills.
- Qualifications: Must have a valid driving licence and excellent customer service skills; training provided.
- Other info: Safety-critical role with pre-employment drug and alcohol screening.
The predicted salary is between 25600 - 30500 £ per year.
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Who are we?
WWU is a gas distribution business that services the gas infrastructure across Wales and the south-west of England. From the Welsh mountains to the Cornish coast, over 7.5 million people rely on us to keep them safe and warm, 365 days a year, no matter what. It takes our team of 1,300+ brilliant, skilled people to maintain the energy infrastructure, and keep it running reliably and efficiently, every day. All while focusing on the future, and shaping what the world of energy needs to look like tomorrow.
What we’re looking for:
We’re looking for Support Drivers to support our operational teams in delivering a safe and efficient network.
As one of our Support Drivers, you will drive a 3.5 tonne drop side van to deliver and collect materials, signage and barriers to operational sites safely and efficiently supporting the teams to keep the gas flowing to homes and businesses across our network. Simply put, our operational teams couldn’t do what they do without you.
Most of your day will consist of driving, however there also physical demanding activities that are required such as backfilling excavation, setting out signs, cones, barriers and traffic lights (signing, lighting and guarding).
You’ll be relied on to:
- Collect and deliver materials, plant & equipment as instructed for operational teams in a safe, efficient and timely manner
- Work within Wales & West Utilities (WWU) policies, procedures and relevant legislation
- Make sure that all daily/weekly vehicle inspections are undertaken and that all defects are reported and rectified within agreed timescales
- Make sure vehicle condition is looked after, and present vehicle for maintenance when requested
- Drive legally and within all road and site speed limits
- Maintain good, honest and robust communication with coordinators and engineering staff at all times
- Use approved equipment only, in the correct manner to ensure the safety and health of yourself and others
- Be proactive with signing and guarding when on site – never leave gaps in barriers and report any defects to your First Line Manager
You’ll need to have:
- A full valid driving licence
- The right to work in the UK
- Knowledge and understanding of DVSA regulations
- Excellent customer service skills
- The energy to work in all weather conditions
- A keen sense of pride in delivering great customer service
- The willingness and commitment to undertaking the necessary training and upskilling
- A flexible mindset to make sure we satisfy the needs of our customers and the general public and ensure both the safety of yourself and others affected by your work.
The following is also desirable:
- C or CE licence
- NRSWA Qualifications (excavation and reinstatement)
- SHEA Gas
We would also love to hear about anything else you feel you could add or bring to the role!
As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.
You can read a full job description here.
What you’ll get in return:
- A competitive salary starting at £30,633
- A structured pay & competency framework which rewards skills, competence and enables development and career progression
- Enhanced earnings through overtime and call out as and when required
- 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% – totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance and health cash-plans
- Access to our Financial Wellbeing Programme – allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Annual salary review effective from 1stJuly each year
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- Comprehensive training
- Tools, equipment, Personal Protective Equipment (PPE) and uniform
The way we do things
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
You can find out morehere.
Interested?
If you think you’d make a good addition to the team, we would love to hear from you!
To apply, click the link below.
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us atrecruitment@wwutilities.co.ukor on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.
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Support Driver employer: Wales & West Utilities
Contact Detail:
Wales & West Utilities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Driver
✨Tip Number 1
Familiarise yourself with the DVSA regulations and safety protocols relevant to driving and site work. This knowledge will not only help you during the interview but also demonstrate your commitment to safety, which is crucial for a Support Driver role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively communicated and resolved issues in previous roles. This will highlight your ability to maintain good communication with coordinators and engineering staff.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work in various weather conditions. This is important for the role, so having specific examples of how you've adapted to challenging environments can set you apart.
✨Tip Number 4
Research WWU's values and culture to align your responses during the interview. Understanding their commitment to diversity, inclusion, and safety will show that you're a good fit for their team.
We think you need these skills to ace Support Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Support Driver position. Understand the key responsibilities and required skills, such as driving a 3.5 tonne van and performing physical tasks.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your driving experience, customer service skills, and any qualifications like a C or CE licence.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your background aligns with the responsibilities of a Support Driver and your commitment to safety and customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Wales & West Utilities
✨Know the Company
Before your interview, take some time to research WWU. Understand their mission, values, and the services they provide. This will help you align your answers with what they are looking for and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Driving Skills
As a Support Driver, your driving skills are crucial. Be prepared to discuss your driving experience, any relevant licences you hold, and how you ensure safety on the road. Mention any specific instances where you successfully navigated challenging driving conditions.
✨Highlight Customer Service Experience
Excellent customer service is key in this role. Think of examples from your past work where you provided outstanding service or resolved issues effectively. This will demonstrate your ability to communicate well and maintain good relationships with both colleagues and the public.
✨Show Your Commitment to Safety
Safety is paramount in this position. Be ready to discuss how you prioritise safety in your work, including any relevant training or certifications you have. Share examples of how you've adhered to safety regulations and protocols in previous roles.
