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For Companies At a Glance
- Tasks: Deliver friendly service, assist customers, and ensure a smooth checkout experience.
- Company: Michaels is a leading creative supplies retailer with over 1,300 stores across North America.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and employee discounts.
- Why this job: Join a vibrant team that values creativity and offers opportunities for growth and collaboration.
- Qualifications: Must be at least 16 years old; retail or customer service experience preferred.
- Other info: Flexible hours include nights and weekends; work in a fun, climate-controlled environment.
Store – HART-MANCHESTER, CTQue ferez-vous?
Offrir un service à la clientèle amical, aider les clients à magasiner dans notre magasin et à trouver ce qu\’ils recherchent. Veiller à ce que tous les clients bénéficient d’un passage rapide et amical aux caisses. Effectuer le déchargement des livraisons par camion et les tâches liées à la présentation de la marchandise dans tout le magasin, y compris le maintien des normes de rangement du magasin afin de respecter les promesses de notre marque.
Activités principales
Catégorie
Connaissances/compétences/habiletés préférables
Type d’expérience préférable requis pour le poste:
Exigences physiques et environnementales (CD, Artistree, magasins)
La description du poste doit préciser les exigences physiques minimales du poste telles que les exigences liées au temps passé debout, assis, à soulever des charges, à marcher et à effectuer des mouvements répétitifs. Décrire les conditions environnementales pour lesquelles le postulant ou l’employé doit être au courant, tout particulièrement en ce qui a trait aux facteurs environnementaux pouvant causer un risque de santé ou de sécurité.
Exigences physiques
Environnement de travail
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$16.35 – $19.10
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Service Team Member employer: Michaels
Contact Detail:
Michaels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Member
✨Tip Number 1
Familiarise yourself with the store layout and product offerings before your interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can prepare you for real-life situations you'll encounter as a Service Team Member, showcasing your ability to handle various customer interactions.
✨Tip Number 3
Research the benefits of the Rewards program and Private Label Credit Cards offered by Michaels. Being knowledgeable about these programs will allow you to engage customers effectively and show that you're ready to promote the brand's values.
✨Tip Number 4
Demonstrate your teamwork skills during the interview. Share examples of how you've collaborated with others in previous roles, as this is crucial for maintaining store recovery standards and supporting your colleagues in a busy retail environment.
We think you need these skills to ace Service Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Service Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail or customer service experience. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent customer service in the past.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Michaels that resonate with you, such as their commitment to creativity and team wellbeing. Highlight how your skills can contribute to their mission.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Michaels
✨Showcase Your Customer Service Skills
As a Service Team Member, your ability to deliver friendly customer service is crucial. Prepare examples from your past experiences where you successfully assisted customers, resolved issues, or enhanced their shopping experience.
✨Familiarise Yourself with the Store's Products
Before the interview, take some time to learn about the products and services offered by the store. Being knowledgeable will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Emphasise Teamwork and Collaboration
Michaels values teamwork, so be ready to discuss how you've worked effectively in a team setting. Share specific instances where you contributed to a positive team environment or helped colleagues achieve common goals.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle challenging customer interactions. Practice responses that highlight your ability to remain calm, positive, and solution-oriented under pressure.
