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For Companies At a Glance
- Tasks: Provide 2nd line technical support and maintain core infrastructure.
- Company: Join a growing IT solutions organization with a focus on innovation.
- Benefits: Enjoy fully remote work, competitive salary, and opportunities for skill development.
- Why this job: Perfect for aspiring senior IT engineers looking to work with cutting-edge technologies.
- Qualifications: Experience in technical support and a passion for learning are essential.
- Other info: Night shifts only, Monday to Friday, no weekend work.
The predicted salary is between 28000 - 42000 £ per year.
Infrastructure Engineer / 2nd Line Support x2013; Cambridgeshire / WFH x2013; ITIL, Service Desk, Virtualisation
GBP35k – GBP40k + package
Fully Remote Work From Home
Concept IT are looking for an experienced Infrastructure / 2nd Line Support Engineer to join a well-established and growing IT solutions organization. You will be providing 2nd line technical support for customers and support in maintaining the companies core infrastructure and data centre.
This 2nd Line Support Engineer role is a great opportunity with a growing organization to work with the latest technologies. You will also work alongside senior engineers to help mentor and develop your skills.
Great opportunity for an aspiring senior IT engineer to grow and develop.
This will be covering night shifts – Monday to Friday. No weekend work or shift patterns.
Job Overview
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You will be providing technical support for customers and monitoring the company x2019;s internal systems (following ITIL principles)
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Opportunity to implement latest technologies including, Hyper-V, VMware, VEEAM, HP
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Installation of new hardware
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Liaising with third party suppliers
Technical Requirements
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Previous experience of providing technical support
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Passion and willingness to learn
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Previous experience working within a service desk / ITIL environment (highly desirable)
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Previous experience within a Data Centre (desirable)
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Some expertise with virtualization, storage & backup solutions
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Experience working with customers and good communication skills
Salary on offer is GBP35,000 – GBP40,000 + benefits
Full JD is available so please send me your latest CV and we can arrange a call to discuss further.
Jack Bannister x2013; IT Recruitment Consultant x2013; x2013; # 246 259
Key Skills
VMware x2013; Hyper-V x2013; 2nd Line Support x2013; Level 2 Support x2013; Infrastructure Engineer x2013; Backup x2013; VEEAM x2013; HP x2013; virtualization x2013; Service Desk x2013; ITIL x2013; 2nd Level Support x2013; Data
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Previous experience of providing technical support
-
Passion and willingness to learn
-
Previous experience working within a service desk / ITIL environment (highly desirable)
-
Previous experience within a Data Centre (desirable)
-
Some expertise with virtualization, storage & backup solutions
-
Experience working with customers and good communication skills
Salary on offer is GBP35,000 – GBP40,000 + benefits
Full JD is available so please send me your latest CV and we can arrange a call to discuss further.
Jack Bannister x2013; IT Recruitment Consultant x2013; x2013; # 246 259
Infrastructure Engineer - Night Shift employer: Concept Resourcing
Contact Detail:
Concept Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer - Night Shift
✨Tip Number 1
Familiarize yourself with ITIL principles and how they apply to 2nd line support. Understanding these frameworks will not only help you in the interview but also demonstrate your commitment to best practices in IT service management.
✨Tip Number 2
Gain hands-on experience with virtualization technologies like VMware and Hyper-V. If you can showcase practical knowledge or projects involving these tools, it will significantly strengthen your candidacy.
✨Tip Number 3
Highlight any previous experience working in a data center environment. Discussing specific scenarios where you provided technical support or managed infrastructure will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your communication skills and customer interaction experiences. Since this role involves liaising with customers and third-party suppliers, demonstrating your ability to communicate effectively is crucial.
We think you need these skills to ace Infrastructure Engineer - Night Shift
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in providing technical support, especially in a service desk or ITIL environment. Include specific examples of your work with virtualization technologies like VMware and Hyper-V.
Craft a Strong Cover Letter: In your cover letter, express your passion for technology and willingness to learn. Mention how your previous experiences align with the responsibilities of the Infrastructure Engineer role and your interest in working night shifts.
Highlight Communication Skills: Since this role involves liaising with customers and third-party suppliers, emphasize your communication skills in both your CV and cover letter. Provide examples of how you've successfully communicated technical information to non-technical stakeholders.
Showcase Relevant Certifications: If you have any certifications related to ITIL, VMware, or other relevant technologies, make sure to include them in your application. This can help demonstrate your commitment to professional development and expertise in the field.
How to prepare for a job interview at Concept Resourcing
✨Show Your Technical Skills
Be prepared to discuss your previous experience with virtualization technologies like VMware and Hyper-V. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Your ITIL Knowledge
Since the role emphasizes ITIL principles, familiarize yourself with these concepts. Be ready to explain how you've applied ITIL practices in past roles, especially in a service desk environment.
✨Communicate Effectively
Good communication skills are crucial for this position. Practice explaining technical concepts in simple terms, as you may need to interact with customers who aren't tech-savvy.
✨Express Your Willingness to Learn
The company values passion and a willingness to learn. Share examples of how you've pursued professional development in the past and express your enthusiasm for new technologies and challenges.
