Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct musculoskeletal assessments and provide support to the MSK department.
- Company: Join Optima Health, a leader in Occupational Health and Wellbeing since 1947.
- Benefits: Enjoy competitive salary, flexible working, and a range of employee perks.
- Why this job: Make a real impact on employee wellbeing while developing your career in a supportive environment.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Hybrid work model after training; structured induction and ongoing training provided.
The predicted salary is between 19394 - 25890 £ per year.
Job Title: MSK Coordinator
Location: 2 Hayland Street, Sheffield, S9 1BY, Hybrid after training
Salary: £24,242.40 pro rata
Contract Type: Permanent
Hours: Part Time, 24 hours per week, Tuesday – Friday
About Us
Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.
Role Summary
The Musculoskeletal Coordinator role consists of four key elements, which will comprise a typical working week:
- Delivering a musculoskeletal assessment for an employee over the telephone, full training and support to complete these assessments will be provided.
- Delivering Health Conditional assessment for an employee over the telephone.
- Providing scheduled Display Screen Equipment (DSE) assessments to employees.
- Day to day support for the MSK Department and support to the MSK Lead.
Main Duties and Responsibilities
- Processing new case referrals onto the case management system
- Scheduling appointments
- Completing DART musculoskeletal triage with employees
- Providing confirmation correspondence and telephone updates to clients and employees
- Logging all activities and notes within the case management system and/or tracking system
- Managing customer enquiries
- Manage complaints in line with Optima Health\’s complaint handling process.
- Completing DSE assessments and related reports to the standard required
Experience, skills and knowledge required for the role
- Previous administration or coordinator experience
- Excellent written and verbal communication skills
- Good attention to detail
- Able to meet targets and deadlines
- Solutions focused
- Good IT / PC skills including Microsoft packages
What Can We Offer You?
- Competitive salary
- 25 days annual leave, plus bank holidays
- Buy and sell holiday scheme
- Pension scheme
- Health Cash Plan
- Career progression opportunities
- Employee Assistance Programme
- Cycle to work scheme
- Eye care test vouchers
- Flu vaccination scheme
- Employee discount scheme
- Life assurance
- Professional registrations fees paid
- Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
#J-18808-Ljbffr
MSK Coordinator employer: Optima Health
Contact Detail:
Optima Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MSK Coordinator
✨Tip Number 1
Familiarise yourself with musculoskeletal conditions and the assessment process. Understanding the terminology and common issues will help you communicate effectively during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Network with professionals in the occupational health field. Attend relevant workshops or webinars to connect with others in the industry, which can provide insights and potentially lead to referrals for the MSK Coordinator position.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle specific situations related to musculoskeletal assessments or customer enquiries, as this will showcase your problem-solving skills.
✨Tip Number 4
Research Optima Health's values and mission. Being able to articulate how your personal values align with theirs during the interview can set you apart as a candidate who is genuinely interested in contributing to their team.
We think you need these skills to ace MSK Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the MSK Coordinator role. Emphasise your previous administration or coordinator experience, as well as your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for occupational health and wellbeing. Mention specific examples of how your skills can contribute to Optima Health's mission and values.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, IT proficiency, and solutions-focused thinking. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the MSK Coordinator position.
How to prepare for a job interview at Optima Health
✨Understand the Role
Make sure you thoroughly read the job description for the MSK Coordinator position. Familiarise yourself with the key responsibilities and required skills, such as delivering musculoskeletal assessments and managing customer enquiries. This will help you tailor your answers to demonstrate how your experience aligns with what they are looking for.
✨Showcase Your Communication Skills
Since the role involves delivering assessments over the phone, it's crucial to highlight your excellent verbal communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in situations that required clarity and empathy.
✨Demonstrate Attention to Detail
The job requires good attention to detail, especially when logging activities and managing case referrals. Be ready to discuss specific instances where your attention to detail made a difference in your work, whether in administration or coordination tasks.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the MSK department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
