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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand with over 5,000 locations worldwide.
- Benefits: Enjoy a competitive salary of £12.82 plus bonuses and opportunities for career growth.
- Why this job: Be part of an exciting expansion in the UK while working in a vibrant, customer-focused environment.
- Qualifications: Previous restaurant management experience is preferred; strong communication skills are essential.
- Other info: Flexible hours required, including mornings, evenings, and weekends.
The predicted salary is between 25000 - 42000 £ per year.
Salary: £12.82 + Bonus Scheme
Location: L9 5AN
Want to be part of something incredible? Tim Hortons has an ever‑growing presence in the UK and we need great people like you to join us!
Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
What You’ll Do
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back‑of‑house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and operational tasks
What We’re Looking For
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands‑on, can‑do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast‑paced? You thrive in it!
- Excellent communication and leadership skills
Benefits
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding team
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you’re ready to contribute energy, lead by example and make every shift unforgettable, we want to hear from you
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Restaurant Shift / Floor Manager employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams or improved customer service in previous roles.
✨Tip Number 3
Prepare to discuss your knowledge of sales strategies and how you can drive performance in the restaurant. Think about ways you've previously increased sales or improved operational efficiency.
✨Tip Number 4
Show your passion for coffee and the food industry. Being genuinely enthusiastic about the products and the brand can set you apart from other candidates and demonstrate your fit for the role.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant or customer service sector. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and management. Mention your experience in fast-paced environments and how you can contribute to Tim Hortons' mission of prioritising customers.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, flexibility, and the ability to work under pressure. Provide examples of how you've successfully used these skills in previous roles.
Show Enthusiasm for the Brand: Express your enthusiasm for Tim Hortons and its values in your application. Mention your love for coffee and how you align with their commitment to customer satisfaction, which will help you stand out as a candidate.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Customer Focus
Tim Hortons places a strong emphasis on customer service. Be prepared to discuss specific examples of how you've prioritised customer satisfaction in your previous roles, and demonstrate your understanding of what excellent service looks like.
✨Demonstrate Leadership Skills
As a potential Floor Manager, you'll need to showcase your leadership abilities. Share experiences where you've successfully led a team, resolved conflicts, or motivated staff to achieve their best performance.
✨Know the Business
Familiarise yourself with Tim Hortons' menu, values, and recent developments. Showing that you understand their brand and operations will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios related to customer complaints or team management, and prepare structured responses that highlight your critical thinking and adaptability.
