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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain vehicle quality standards.
- Company: Join Retail Renault Group UK Ltd, a leader in the automotive industry.
- Benefits: Enjoy 33 days of leave, discounts on cars, and flexible working options.
- Why this job: Accelerate your career with training opportunities and a supportive work culture.
- Qualifications: Must have NVQ level 3 in Motor Vehicle Maintenance and Master Technician accreditation.
- Other info: Earn uncapped bonuses and enjoy a family-friendly work environment.
The predicted salary is between 45572 - 57772 £ per year.
Overview
Join to apply for the Master Technician role at Retail Renault Group UK Ltd.
Location: Romford (RM3)
Base pay range
Location: Romford (RM3)
Salary: £48,000 – £50,000 per annum + uncapped bonus
Hours: Monday to Friday + 1-in-4 Saturday mornings (rota)
Top Master Technicians here are earning an additional £12,000 on average, thanks to our uncapped bonus structure, plus £300 per quarter through our VoC (Voice of Customer) bonus.
Put your career into high gear with us – and be part of the RENAULUTION.
What You’ll Be Doing
As a Master Technician, you’ll be central to delivering the highest levels of service and technical excellence. Your role will focus on:
- Diagnosing, repairing, and maintaining vehicles to the very highest standards.
- Using your expertise to support colleagues, Service Advisors, and Workshop Control.
- Communicating clearly with customers when technical knowledge or reassurance is required.
- Ensuring every job meets our commitment to quality, safety, and customer loyalty.
- Keeping your technical knowledge up to date across our product range.
You’ll be respected as the expert in the workshop, but also part of a collaborative team working together to deliver value to our customers and the business.
What You’ll Have
We’re looking for someone who brings both expertise and the right values:
- City & Guilds or NVQ Level 3 in Motor Vehicle Maintenance and Repair.
- Master Technician accreditation (any manufacturer/brand).
- Fully equipped with your own tools.
- Full UK driving licence.
- Experience as a Technical Expert / Co-Tech with Renault, Nissan, or Dacia is desirable, but not essential – we offer fast-track courses to support brand transfer for Gold- and Master-level Technicians.
Why Join Us?
At Renault Romford, we don’t just fix cars – we shape the future of mobility. Guided by our SHIFT values, we:
- Find solutions and execute with excellence.
- Create value for our customers and our business.
- Respect and include every team member, acting with integrity and ownership.
- Draw on our heritage while embracing new skills and partnerships.
- Empower collaboration, accelerating progress for everyone.
Benefits
When you join us, you’ll enjoy rewards designed to support your career, wellbeing, and future:
- 33 days’ annual leave (including bank holidays).
- Discounts on new and used cars, plus servicing offers and retail perks.
- 60% off our loan plan scheme – drive a great deal.
- Company pension scheme for your long-term security.
- Family-friendly policies, helping you balance home and work.
- Cycle-to-work scheme and access to our industry-leading range of EV vehicles.
- 24/7 wellbeing support, with healthcare professionals available for you and your family.
- Referral rewards when you recommend friends to join us.
- Continuous learning through our Manufacturer Training Academy, with clear progression pathways.
- Flexible working options available – just ask.
How To Apply
Ready to take ownership of your future and accelerate your career with us? Click “Apply Now”, follow the instructions, and upload your CV to be considered.
We’re steering towards success – and all we need is you.
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Master Technician employer: Retail Renault Group UK Ltd.
Contact Detail:
Retail Renault Group UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Technician
✨Tip Number 1
Familiarise yourself with the Renault product portfolio. Understanding the specific models and their technical specifications will not only boost your confidence during interviews but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Network with current or former employees of Retail Renault Group UK Ltd. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any roles that involved customer service or technical expertise. Highlighting specific examples of how you've delivered high-quality service or resolved complex issues will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest automotive technologies and trends, particularly those relevant to electric vehicles and hybrid systems. This knowledge will not only impress your interviewers but also align with the company's focus on innovation and sustainability.
We think you need these skills to ace Master Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications, such as your City & Guilds or NVQ level 3 in Motor Vehicle Maintenance and Repair. Emphasise any Master Technician accreditation and experience with Renault, Nissan, or Dacia.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering high customer service. Mention specific experiences where you ensured quality standards and customer satisfaction.
Highlight Technical Skills: In your application, detail your technical knowledge and experience in diagnosing and repairing vehicles. Include any specific tools or technologies you are proficient with, as this will demonstrate your capability for the role.
Follow Application Instructions: When applying, carefully follow the instructions provided by Retail Renault Group UK Ltd. Ensure you upload all required documents and double-check for any specific requests they may have.
How to prepare for a job interview at Retail Renault Group UK Ltd.
✨Showcase Your Technical Expertise
As a Master Technician, it's crucial to demonstrate your in-depth knowledge of vehicle maintenance and repair. Be prepared to discuss specific technical challenges you've faced and how you resolved them, especially if they relate to Renault, Nissan, or Dacia.
✨Emphasise Customer Service Skills
Retail Renault Group values high customer service levels. Share examples of how you've provided exceptional service in the past, leading to customer loyalty and referrals. This will show that you understand the importance of customer satisfaction in the automotive industry.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of situations where you had to diagnose complex issues or manage customer expectations, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the Manufacturer Training Academy or the flexible working options available. This demonstrates your eagerness to grow within the company and your commitment to continuous learning.
