Membership and Qualifications Advisor

Permanent role 37.5 hours a week Monday – Friday – Rugby Office based – hybrid working We are looking for a Membership and Qualification Advisor for our Membership Organisation client. Responsibilities and Accountabilities * Provide guidance and support to members – via telephone and email. Support applicants and reviewers to use the online portal. * Process membership/ registration applicants, support related processes – updating the CRM and it skills providing information and support to panel meetings * Contribute to continuous improvement Knowledge and Skills required * Probably qualified to A Level standard (equivalent) Outstanding communications skills and a passion for customer service. * Confident IT skills and have worked within a project management framework. * Experience of having worked within a membership organisation/ with volunteers and stakeholders. Great Benefits working for this client including 28 days holiday plus 8 days Bank Holiday and very generous pension scheme