Account Manager - Bentall\'s

Account Manager - Bentall\'s

Kingston upon Thames Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the Fenwick counter, drive sales, and enhance customer experiences.
  • Company: Join La Prairie, a luxury skincare brand known for innovation and excellence.
  • Benefits: Enjoy a competitive salary, generous holiday, product discounts, and pension contributions.
  • Why this job: Be part of a dynamic team, connect with clients, and grow your career in beauty.
  • Qualifications: Retail experience and a passion for luxury skincare; NVQ level 3 in Beauty Therapy preferred.
  • Other info: Opportunity to host events and recruit new clients while representing a prestigious brand.

The predicted salary is between 36000 - 60000 £ per year.

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LA PRAIRIE –
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.

LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Location:

Kingston upon Thames, GB, KT1 1TX

Contract Type: Permanent – full-time

Description:

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies?

We are looking for an Account Manager to join our South Region. You will be responsible for managing our counter in Fenwick, Bentall Kingston. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account, and will have the opportunity to make new connections in London whilst working towards recruiting new customers to the brand. You will also have the chance to host on/off counter animations to enhance the customer experience.

Main responsibilities

To achieve sales by using La Prairie’s selling and training guidelines:

  • Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
  • Traffic stop daily in store to recruit prospective clients to your business
  • Invite every customer to sit down and have a skincare consultation: listening and identifying the customers\’ needs
  • Proactively organise external events to generate sales and recruiting new clients to your counter
  • Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments

Qualifications

Applicants for this position must be able to demonstrate the following skills and experience:

  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
  • Strong retail experience
  • Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
  • Strong business acumen to drive sales and go beyond business objectives
  • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
  • Ability to build relationships throughout the store to find new opportunities
  • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
  • NVQ level 3 in Beauty Therapy desired

In return, La Prairie offers:

  • A good salary with a new competitive commission scheme
  • 33 holiday days (including bank holidays) pro-rated based on working days
  • Generous product allocation & discount
  • Long Service Awards starting with 3 years’ service
  • Gratis of new launches
  • Contributory pension scheme – 5% employer contribution
  • Employee referral bonuses

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Account Manager - Bentall\'s employer: La Prairie Group AG

La Prairie is an exceptional employer that fosters a culture of creativity and excellence, making it an ideal place for professionals passionate about luxury skincare. Located in Kingston upon Thames, employees benefit from a supportive environment that encourages personal growth and offers generous perks such as a competitive salary, extensive holiday allowance, and opportunities for career advancement. Join us to create a beautiful impact while working with a dedicated team that values innovation and client satisfaction.
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Contact Detail:

La Prairie Group AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Bentall\'s

✨Tip Number 1

Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the brand's ethos and how their products stand out in the luxury skincare market will help you engage effectively with potential clients and demonstrate your passion for beauty.

✨Tip Number 2

Network within the beauty industry, especially in luxury retail. Attend events or workshops where you can meet professionals who work with similar brands. Building connections can provide valuable insights and may even lead to referrals or recommendations for the Account Manager position.

✨Tip Number 3

Prepare to showcase your sales achievements and strategies during the interview process. Think of specific examples where you've exceeded targets or successfully engaged customers, as this will demonstrate your strong business acumen and ability to drive sales.

✨Tip Number 4

Practice your interpersonal skills by engaging with customers in various settings. Whether it's through mock consultations or volunteering at beauty events, honing your ability to connect with clients will be crucial in transforming those interactions into lasting relationships.

We think you need these skills to ace Account Manager - Bentall\'s

Exceptional Service Mindset
Strong Retail Experience
Passion for Beauty and Skincare
Luxury Brand Affinity
Business Acumen
Sales Target Achievement
Interpersonal Skills
Client Relationship Management
Team Collaboration
Event Organisation
Customer Consultation Skills
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with La Prairie's values, products, and their approach to beauty. This will help you tailor your application to reflect your alignment with their brand ethos.

Highlight Relevant Experience: Emphasise your retail experience and any previous roles that involved customer service or sales. Use specific examples to demonstrate how you've achieved targets and built client relationships.

Showcase Your Passion: Express your genuine passion for beauty and skincare in your application. Mention any relevant qualifications, such as NVQ level 3 in Beauty Therapy, and how they contribute to your ability to excel in this role.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Use keywords from the listing to ensure your application stands out to recruiters.

How to prepare for a job interview at La Prairie Group AG

✨Show Your Passion for Beauty

Make sure to express your genuine enthusiasm for beauty and skincare during the interview. Share personal experiences or stories that highlight your passion for luxury products, as this will resonate well with the brand's values.

✨Demonstrate Your Sales Acumen

Prepare to discuss specific examples of how you've successfully driven sales in previous roles. Highlight any strategies you implemented that led to exceeding targets, as this will showcase your strong business acumen.

✨Emphasise Customer Engagement Skills

Be ready to talk about how you connect with clients and create lasting relationships. Use examples that illustrate your ability to listen to customer needs and provide tailored solutions, which is crucial for this role.

✨Prepare for Team Dynamics

Since teamwork is essential, think of instances where you've collaborated effectively with others. Be prepared to discuss how you value diverse opinions and contribute to a high-impact team environment.

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