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- Tasks: Join TALA as a Sales Associate, delivering exceptional customer service and maintaining store presentation.
- Company: TALA is a fast-growing, sustainable activewear brand founded by entrepreneur Grace Beverley in 2019.
- Benefits: Enjoy a competitive salary, employee discounts, team events, and access to a fitness app.
- Why this job: Be part of a dynamic team, represent a stylish brand, and contribute to sustainability in fashion.
- Qualifications: Retail experience, strong communication skills, and a passion for fashion and wellness are essential.
- Other info: Work in a vibrant new store on Carnaby Street and grow with a VC-backed startup.
The predicted salary is between 24000 - 36000 £ per year.
About the Role:
TALA, known for activewear that keeps up with busy lifestyles, has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy, trading on impressive numbers. TALA recently opened a 2,000-square-foot, double-fronted Store on London’s iconic Carnaby Street as part of our ambitious growth strategy, backed by a recent funding round.
We are looking for a dynamic and customer-conscious Sales Associate to be part of the opening team for our second store opening in London. You will be a key member of Team TALA, ensuring a premium customer experience based in positive customer interactions, product knowledge, inventory management, and store upkeep. You’re not just selling clothes – you’re representing the brand’s style, energy, and values.
Reporting into the Store Manager and sitting within our growing commercial team, this role will be pivotal to the success and growth of TALA and is an opportunity for professional development.
Tasks
Day to day this looks like:
Customer Service & Sales
- Embody and communicate the TALA brand philosophy, values, and culture to both internal and external customers.
- Greet and assist customers, providing a friendly and engaging shopping experience.
- Offer product recommendations and styling advice based on customer preferences.
- Handle customer inquiries, complaints, and returns professionally.
- Process sales transactions using the store’s POS system.
Merchandising & Store Presentation
- Maintain a visually appealing store layout, ensuring products are well-displayed.
- Assist with stock replenishment and product organization on shelves and racks.
- Follow brand guidelines for store displays and promotions.
- Keep fitting rooms clean and organized.
Stock Management & Operations
- Assist in receiving, unpacking, and organizing new inventory.
- Conduct stock checks and monitor inventory levels.
- Report damaged or missing products to management.
- Follow loss prevention and security procedures to prevent theft.
Housekeeping & Maintenance
- Ensure the store remains clean and tidy at all times.
- Follow health and safety guidelines in the workplace.
Team Collaboration & Training
- Work as part of a team to meet sales targets and store goals.
- Participate in staff meetings and training sessions to stay updated on brand trends and policies.
Requirements
About you:
- Experience in a retail environment, preferably in fashion, activewear, or wellness—but above all, a genuine passion for these areas is a must.
- Exceptional communication and interpersonal skills, allowing you to connect effortlessly with customers and inspire your team.
- A natural problem-solver—proactive, quick to learn, and able to thrive both independently and as part of a dynamic team.
- Strong visual merchandising instincts, with a keen eye for detail to keep the store looking stylish and on-brand at all times.
- Excellent multitasking skills, balancing customer service, sales, and store operations seamlessly in a fast-paced environment.
- Fluent in English (reading, writing, and speaking) to ensure clear and engaging customer interactions.Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.
Benefits
What we can offer:
- A competitive salary and package
- Fun, start-up working culture including: team social events, brand collaborations, sample sales, awards
- A sense of mission, and contribution to the greater good
- Experience in a high-profile fast growth, VC-backed startup
- Employee discount and allowance on the best sustainable athleisure clothing in the UK
- Seasonal uniform
- Access to Shreddy, Grace Beverley\’s inspiring fitness app
TALA is an activewear brand built to actively solve problems without creating new ones for people, the planet, or anyone else. Every collection prioritises functionality and thoughtful design, combining premium fabrics with multi-way versatility and flattering fits that deliver maximum impact with minimal effort. Each piece is crafted with attention to detail, ensuring women can look and feel their best with ease.
When founder Grace Beverley shifted from fast fashion to more sustainable options in her everyday clothing, she found a host of responsibly made options in every category other than activewear. Founding TALA in 2019, the proud female-led brand is on a mission to make consciously made active and off-duty styles accessible and inclusive without sacrificing performance or fit.
Read about TALA\’s people, purpose and product work here.
TikTok: @wearetala Instagram: @wearetala
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Sales Associate - New London Location London, United Kingdom Employee employer: Tala
Contact Detail:
Tala Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - New London Location London, United Kingdom Employee
✨Tip Number 1
Familiarise yourself with TALA's brand philosophy and values. Understanding their mission to create sustainable activewear will help you connect with customers and embody the brand during your interactions.
✨Tip Number 2
Brush up on your product knowledge, especially regarding the latest collections and features of TALA's activewear. Being able to provide informed recommendations will enhance the customer experience and demonstrate your passion for the brand.
✨Tip Number 3
Practice your communication skills by engaging in conversations about fashion and wellness. This will not only boost your confidence but also prepare you to connect effortlessly with customers and inspire your team.
✨Tip Number 4
Get familiar with visual merchandising techniques. A keen eye for detail will help you maintain an appealing store layout, which is crucial for attracting customers and enhancing their shopping experience.
We think you need these skills to ace Sales Associate - New London Location London, United Kingdom Employee
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand TALA's brand philosophy and values. Familiarise yourself with their products and mission to ensure your application reflects a genuine passion for the brand.
Tailor Your CV: Highlight relevant experience in retail, especially in fashion or activewear. Emphasise your customer service skills and any previous roles that demonstrate your ability to connect with customers and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how your skills align with the responsibilities outlined in the job description, such as your merchandising instincts or problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at Tala
✨Know the Brand Inside Out
Before your interview, make sure you understand TALA's mission, values, and product range. Familiarise yourself with their sustainable practices and how they differentiate themselves in the activewear market. This knowledge will help you demonstrate your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction. TALA values a premium customer experience, so showing your ability to connect with customers is crucial.
✨Demonstrate Your Visual Merchandising Instincts
Since the role involves maintaining a visually appealing store layout, be ready to discuss your approach to visual merchandising. Bring ideas on how you would display products effectively and keep the store looking stylish and on-brand. This will show that you have a keen eye for detail.
✨Emphasise Team Collaboration
TALA is looking for a dynamic team player, so be prepared to talk about your experiences working in a team environment. Share how you contributed to achieving team goals and how you can support your colleagues in a fast-paced retail setting. This will highlight your ability to thrive as part of Team TALA.
