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- Tasks: Support and repair ICT systems in 100 schools, both onsite and remotely.
- Company: Join Stockport Council, awarded MJ Local Authority of the Year 2025.
- Benefits: Enjoy a competitive salary, essential car user allowance, and flexible working options.
- Why this job: Be part of a dynamic team making a real impact in education technology.
- Qualifications: Good knowledge of Microsoft systems and hardware support; driving license required.
- Other info: Commitment to diversity and inclusion; guaranteed assessment for eligible candidates.
The predicted salary is between 22700 - 30000 £ per year.
Join to apply for the School ICT Support Technician role at Stockport Council
Join to apply for the School ICT Support Technician role at Stockport Council
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This range is provided by Stockport Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Stockport Council
Scale 5 (£27,771 – £30,060). This role is eligible for an Essential Car User allowance of up to £963 per annum.
37 Hours, Full Time, Full Year (Term time working would be considered)
Permanent
Stopford House (Stockport) and working in schools
Application Deadline: 11:59pm 15th August 2025
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting Date: 22nd August 2025
Interview Date: 26th/27th August 2025
Interview Type: Face to Face Interview
While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.
Join us at Stockport Council MJ Local Authority of the Year 2025
Your Role
This role has more than enough variety to satisfy the most ambitious ICT technician.
You’d be part of a team providing ICT support and repairs to around 100 schools in Stockport and surrounding areas, working on a diverse range of personal computer systems, interactive teaching equipment, audio & visual systems and mobile devices.
- Providing support to schools both onsite and remotely.
- Configuring, installing, upgrading and maintaining servers, wireless access points, workstations, laptops, Chromebooks, iPads and other relevant ICT technologies.
- Communicating effectively with customers to ensure high levels of customer service are provided at all times.
- Support specialist curriculum and administration software, hardware and network functions for schools.
- Provide basic “hands on” training to our customers with regard to curriculum hardware and software.
- Promote and document procedures in order to assist with the resolution of faults.
- Installation of Audio-Visual equipment and network cabling infrastructure within schools and Council premises.
About You
We are looking for an adaptable problem solver with excellent interpersonal and communication skills.
You will have a good knowledge of Microsoft operating systems, applications, LAN principles and a working knowledge of general hardware support. You will have an understanding of how Google for Education supports schools.
You will be able to work autonomously, motivating yourself and using your initiative, this includes keeping up to date with advances in computer technology and how this affects the business environment. Whilst not essential, experience of providing ICT support in a schools environment would be advantageous.
This role requires regular visits to schools for technical support; it is therefore essential that you possess a valid UK Driving License and access to a car for work purposes.
About Us
This service forms part of Stockport Council’s Traded Services section, providing a range of support services for schools within Stockport and surrounding areas.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.
At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.
If you would like to find out more about the role please contact Damian Hodkinson on 0161 474 2242 or email damian.hodkinson@stockport.gov.uk for an informal discussion about the role
The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.
Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.
Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.
Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme
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Stockport Council is committed to promoting a diverse and inclusive workforce culture – a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.
We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
Government Administration, IT Services and IT Consulting, and IT System Training and Support
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School ICT Support Technician employer: Stockport Council
Contact Detail:
Stockport Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School ICT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft operating systems and Google for Education. Being able to discuss your hands-on experience with these tools during the interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully resolved technical issues in a school or similar environment. This will help you stand out as someone who can handle the diverse challenges of the role.
✨Tip Number 3
Since communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to provide training to non-technical staff, so being able to convey information clearly will be crucial.
✨Tip Number 4
Make sure to highlight any previous experience working in educational settings, even if it's not strictly ICT-related. This will show your understanding of the school environment and how to effectively support staff and students.
We think you need these skills to ace School ICT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the School ICT Support Technician role. Emphasise your knowledge of Microsoft operating systems, hardware support, and any experience in a school environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention specific examples of how you've solved ICT problems in the past and your ability to communicate effectively with customers.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've tackled technical issues or provided support in previous roles. This will demonstrate your adaptability and problem-solving abilities, which are crucial for this position.
Follow Application Instructions: Read the job description carefully and ensure your application reflects the requirements outlined by Stockport Council. Avoid using AI-generated content; authenticity is key to making a strong impression.
How to prepare for a job interview at Stockport Council
✨Show Your Technical Skills
Be prepared to discuss your knowledge of Microsoft operating systems, LAN principles, and general hardware support. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills.
✨Demonstrate Communication Skills
Since this role involves communicating with schools and staff, practice explaining technical concepts in simple terms. Highlight any previous experience where you provided customer service or training.
✨Research Stockport Council
Familiarise yourself with Stockport Council's values and mission. Understanding their commitment to safeguarding and promoting welfare will help you align your answers with their expectations during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples from your past experiences where you successfully resolved ICT issues, especially in a school environment if applicable.
