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- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence for at least 3 years with minimal points.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Home Delivery Driver
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday.
We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you’ll be delivering shopping & connecting directly with customers as the face of Iceland.
Responsibilities
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply If You
- Have a full driving licence (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to demonstrate your ability to connect with customers will set you apart as a candidate.
✨Tip Number 3
Be ready to discuss your teamwork experience. Since the role requires helping out in-store when needed, highlighting your ability to work collaboratively with others will be beneficial.
✨Tip Number 4
Prepare for questions about time management and handling a busy workload. Think of specific instances where you've successfully managed multiple tasks, as this is crucial for a Home Delivery Driver.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities such as customer service, teamwork, and adaptability.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous driving experience, customer service roles, or teamwork situations that showcase your ability to handle a hectic workload.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention your love for driving, your interpersonal skills, and how you can contribute to providing exceptional service at Iceland Foods.
Highlight Your Driving Qualifications: Clearly state your driving licence details, including how long you've held it and any relevant endorsements. This is crucial for the application, as they require a valid licence with specific conditions.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations, not just driving.
✨Be Ready for a Hectic Schedule
The job can be fast-paced and unpredictable. During the interview, express your ability to manage a busy workload and adapt to changing circumstances. Share any experiences where you've successfully juggled multiple tasks or dealt with unexpected challenges.
✨Know the Company and Its Values
Research Iceland Foods and understand their mission and values. Be ready to explain why you want to work for them specifically and how your personal values align with theirs. This shows genuine interest and helps you stand out as a candidate.
