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- Tasks: As a Mobile Plant Fitter, you'll diagnose and repair equipment on-site for customers.
- Company: Join Finning, the largest CAT dealer in the UK and Ireland, known for its innovation.
- Benefits: Enjoy 25 days holiday, healthcare benefits, and a competitive salary of £38,500 - £43,800.
- Why this job: Be part of a supportive team with industry-leading training and flexible working options.
- Qualifications: Apprentice trained or NVQ Level 3 preferred; experience with heavy machinery is essential.
- Other info: Finning values diversity and offers a range of employee rewards and wellbeing solutions.
The predicted salary is between 32500 - 37000 £ per year.
Position Overview
As a Mobile Plant Fitter you will respond to customers’ field repair and service requests, diagnosing and providing comprehensive detail about the nature of the problem. You will create quotes as requested by customers in a cost- and time-effective manner.
Working within Finning’s industry-leading field service department, you will represent the largest Caterpillar dealer in the UK and Ireland.
Company
Finning (UK) Ltd
Locations
Perth / Dundee, Scotland
Job Description
You will need outstanding customer focus coupled with in-depth knowledge of plant equipment. You will attend site, understand customer needs, and resolve mechanical or electrical issues safely, timely, and cost-effectively using the most up-to-date dealer software and repair techniques.
Main Job Functions
- Provide an estimate of arrival time at customer’s site in response to the service request based on branch instructions.
- Contact customer’s site management to register arrival, ensure knowledge of customer procedures, and adhere to site requirements.
- Diagnose the likely cause of reported equipment problems and provide the customer with complete information for the required work.
- Identify required parts, requisition them, determine expected delivery times, and agree a date and time for any necessary re-visit.
- Undertake repair and service work to the agreed plan, removing, dispatching components for specialist attention, and reinstalling originals or replacements to bring the machine to required standards.
Specific Skills
- Work autonomously and as part of a team on your own initiative.
- Strong communication and interpersonal skills to build positive relationships across all levels.
- Excellent planning and organisational skills for high-pressure situations and tight deadlines.
- Effective problem solver with strong analytical skills.
- Motivated, dynamic self-starter.
Education and Experience
- Knowledge of field-based diagnosis tools and equipment.
- Experience with heavy earth-moving equipment.
- Valid LDV driving licence.
- Apprentice-trained engineer or formally trained NVQ Level 3 (preferred), with significant service engineering experience.
- Experience of a variety of construction and static machines.
Benefits
- Salary £38,500 – £43,800
- 25 days holiday (purchase up to 5 extra days)
- Annual bonus and tool allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and support for new parents)
- Company share scheme access
- Up to 7% pension (matched by company)
- Refer-a-friend bonus
- Employee reward platform (retail discounts and other rewards)
- Life insurance
- Laptop, phone, and van provision
- Industry-leading CAT product training
- Enhanced maternity and paternity packages, flexible working options, mental health support, and wellbeing solutions.
Equal Opportunity & Diversity Statement
Finning is an equal opportunity employer. We actively encourage all individuals to apply regardless of gender identity, race, national origin, religion, age, sexual orientation, marital or family status, or disability. We are committed to providing reasonable accommodations to individuals with disabilities and support for our armed forces community.
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Mobile Plant Fitter employer: Finning
Contact Detail:
Finning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Plant Fitter
✨Tip Number 1
Familiarise yourself with Caterpillar products and services. Understanding the specific machinery and tools used by Finning will give you an edge in discussions during the interview process.
✨Tip Number 2
Highlight your customer service skills. As a Mobile Plant Fitter, you'll be interacting with clients regularly, so showcasing your ability to communicate effectively and build relationships is crucial.
✨Tip Number 3
Prepare for technical questions related to field-based diagnosis tools and heavy earth-moving equipment. Brush up on your knowledge and be ready to discuss your hands-on experience with similar machinery.
✨Tip Number 4
Demonstrate your problem-solving abilities. Be prepared to share examples of how you've successfully diagnosed and resolved mechanical or electrical issues in past roles, as this will show your capability to handle the job's demands.
We think you need these skills to ace Mobile Plant Fitter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to mobile plant fitting. Emphasise your knowledge of heavy earth-moving equipment and any specific training you've received.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Finning. Mention how your background aligns with their requirements, particularly your customer service skills and ability to diagnose mechanical issues.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Discuss situations where you successfully diagnosed and resolved equipment issues, highlighting your analytical skills.
Highlight Teamwork and Communication: Since the role involves working with customers and colleagues, emphasise your strong communication and interpersonal skills. Share experiences where you built positive relationships or worked effectively in a team.
How to prepare for a job interview at Finning
✨Showcase Your Technical Knowledge
As a Mobile Plant Fitter, it's crucial to demonstrate your understanding of plant equipment and diagnostic tools. Be prepared to discuss specific machinery you've worked on and the types of repairs you've successfully completed.
✨Emphasise Customer Service Skills
Since the role involves direct interaction with customers, highlight your ability to communicate effectively and build relationships. Share examples of how you've resolved customer issues in the past, showcasing your problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations. Think of scenarios where you had to diagnose a problem under pressure or manage tight deadlines, and be ready to explain your thought process and actions.
✨Research Finning and Its Values
Familiarise yourself with Finning's mission, values, and recent developments in the industry. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company and its culture.
