Account Manager - Harvey Nichols Manchester
Account Manager - Harvey Nichols Manchester

Account Manager - Harvey Nichols Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the Manchester counter, drive sales, and enhance customer experiences.
  • Company: Join La Prairie, a luxury skincare brand known for innovation and excellence.
  • Benefits: Enjoy a competitive salary, generous holiday, product discounts, and pension contributions.
  • Why this job: Be part of a dynamic team, connect with clients, and make a beautiful impact.
  • Qualifications: NVQ level 3 in Beauty Therapy and strong retail experience required.
  • Other info: Opportunity to host events and recruit new clients while working in a luxurious environment.

The predicted salary is between 36000 - 60000 £ per year.

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LA PRAIRIE –
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.

LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Location:

Manchester, GB, M3 2QG

Contract Type: Permanent – full-time

Description:

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies?

We are looking for an Account Manager to join our North Region. You will be responsible for managing our counter in Manchester. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account and will have the opportunity to make new connections in Manchester whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations.

Main responsibilities

To achieve sales by using La Prairie’s selling and Training guidelines:

  • Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience
  • Traffic stop daily in store to recruit prospective clients to your business
  • Invite every customer to sit down and have a skincare consultation: listening and identifying the customers\’ needs
  • Proactively organise external events to generate sales and recruiting new clients to your counter
  • Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments

Qualifications

Applicants for this position must be able to demonstrate the following skills and experience:

  • NVQ level 3 in Beauty Therapy
  • Experience of providing high quality skincare treatments to clients
  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
  • Strong retail experience
  • Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
  • Strong business acumen to drive sales and go beyond business objectives
  • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
  • Ability to build relationships throughout the store to find new opportunities
  • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers:

  • A good salary with a new competitive commission scheme
  • 33 holiday days (including bank holidays) pro-rated based on working days
  • Generous product allocation & discount
  • Long Service Awards starting with 3 years’ service
  • Gratis of new launches
  • Contributory pension scheme – 5% employer contribution
  • Employee referral bonuses

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Account Manager - Harvey Nichols Manchester employer: La Prairie Group AG

La Prairie is an exceptional employer that fosters a culture of creativity and excellence, making it an ideal place for professionals to thrive. Located in the vibrant city of Manchester, employees benefit from a supportive work environment that encourages personal growth and offers generous perks such as a competitive salary, extensive holiday allowance, and opportunities for career advancement. Join us to be part of a dedicated team that values passion and innovation in the luxury skincare industry.
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Contact Detail:

La Prairie Group AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Harvey Nichols Manchester

✨Tip Number 1

Familiarise yourself with La Prairie's product range and their unique selling points. Understanding the brand's ethos and how their products stand out in the luxury skincare market will help you engage effectively with potential clients and demonstrate your passion for beauty.

✨Tip Number 2

Network within the Manchester beauty community. Attend local beauty events or workshops to meet potential clients and industry professionals. Building relationships in this way can lead to valuable connections that may benefit your role as an Account Manager.

✨Tip Number 3

Prepare to showcase your exceptional service mindset during interviews. Think of specific examples where you've gone above and beyond for clients in previous roles, as this will highlight your commitment to providing outstanding customer service, which is crucial for this position.

✨Tip Number 4

Demonstrate your business acumen by researching current trends in the luxury skincare market. Being able to discuss how these trends could impact sales and customer engagement will show that you're proactive and ready to drive performance in your new role.

We think you need these skills to ace Account Manager - Harvey Nichols Manchester

Exceptional Customer Service Skills
Strong Retail Experience
NVQ Level 3 in Beauty Therapy
Sales Target Achievement
Business Acumen
Interpersonal Skills
Relationship Building
Event Organisation
Team Collaboration
Passion for Beauty and Skincare
Communication Skills
Client Engagement
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with La Prairie's values, products, and their approach to beauty. This will help you tailor your application to reflect your alignment with their brand ethos.

Highlight Relevant Experience: Emphasise your NVQ level 3 in Beauty Therapy and any experience you have in providing high-quality skincare treatments. Make sure to showcase your retail experience and how it relates to driving sales.

Showcase Your Service Mindset: Demonstrate your exceptional service mindset in your application. Provide examples of how you've gone above and beyond for clients in previous roles, as this is crucial for the Account Manager position.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Use keywords from the listing to ensure your application stands out to recruiters.

How to prepare for a job interview at La Prairie Group AG

✨Show Your Passion for Beauty

Make sure to express your genuine passion for beauty and skincare during the interview. Discuss any personal experiences or knowledge you have about luxury brands, particularly La Prairie, to demonstrate your enthusiasm and understanding of their products.

✨Highlight Your Sales Experience

Prepare to discuss your previous retail experience and how you've successfully achieved sales targets. Use specific examples to illustrate your ability to drive sales and create outreach opportunities, as this is crucial for the Account Manager role.

✨Demonstrate Exceptional Customer Service Skills

Be ready to share examples of how you've provided outstanding customer service in the past. Emphasise your ability to connect with clients and transform those connections into lasting relationships, which is key for enhancing the customer experience at La Prairie.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the role and the company. Inquire about the team dynamics, the expectations for the Account Manager, and how success is measured, which will demonstrate your proactive approach and commitment to the role.

Account Manager - Harvey Nichols Manchester
La Prairie Group AG

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