Administrator - Education team
Administrator - Education team

Administrator - Education team

Burford Full-Time 21840 - 24000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the Education team in coordinating the Responsible Dog Ownership Course and related activities.
  • Company: Join Blue Cross, a leading animal welfare organisation making a real difference in pet ownership education.
  • Benefits: Enjoy 38 days holiday, wellbeing support, free GP access, and a generous pension scheme.
  • Why this job: Be part of a passionate team, make an impact, and enjoy a flexible hybrid working environment.
  • Qualifications: Experience in administration, strong communication skills, and proficiency in Microsoft Office required.
  • Other info: This is a full-time role with a minimum of two days in the office each week.

The predicted salary is between 21840 - 24000 £ per year.

Administrator – Education team

Application Deadline: 5 August 2025

Department: People & People Services

Employment Type: Permanent

Location: Burford

Reporting To: Education Manager

Compensation: £21,840 – £24,000 / year

Description

Contract: Permanent, full time 35 hours per week
Salary: £21,840 – £24,000 per annum
Location: Burford, Oxfordshire OX18 4PF
Closing date: Tuesday 5 August 2025
Interview date: Thursday 14 August 2025
We’re recruiting an Administrator to join our incredible Education team to provide support for our Blue Cross Responsible Dog Ownership Course (RDOC), an educational pathway for dog owners who are in need of support and guidance in relation to dog ownership.

More about the role

Over recent years, the animal welfare sector has changed beyond belief at a time when there has never been a greater demand for the services Blue Cross provides.
Working closely with the Education Manager and the Education team, you will be involved in the day-to-day administration, logistics and coordination of our Responsible Dog Ownership Course and related educational activities to ensure the smooth running of the course.
You will be liaising with a diverse range of people, from pet owners in need of our courses, internal Blue Cross stake holders and external stakeholders for example the police and other animal welfare organisations.
You will be managing payments (or supporting self-payment), checking participant documentation before booking and completing essential administrative tasks relating to the completion of the course including follow up emails with participants as well as communications with external partners.
In addition, you will be maintaining accurate filing, recordkeeping and reporting of Key Performance Indicators (KPIs), supporting with the administration of impact measurement, participating in stakeholder management and support with securing more partners.
This is a full-time role working 35 hours per week, Monday to Friday, based at our Burford office. The position follows a hybrid working pattern, with a minimum of two days per week in the office and the remaining days working from home.

About you

You will be a great communicator and have experience of working in a client facing role in a fast paced and changing environment. You will really enjoy working with and supporting people, with the ability to put people at ease and have pride in ensuring you offer a great client and colleague experience.
You will have a client focused, inclusive approach, have a positive mindset and be competent at reading and adapting to people or the situation. In addition, you will be able to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. You will be emotionally intelligent, showing empathy and know how to support clients and colleagues.
You will have a problem-solving mindset, be organised, and have an eye for detail as accurate maintenance of office systems forms a key part of this role. You will enjoy seeing tasks through to conclusion and be keen to get involved with new tasks as and when possible. Working in a diverse environment which requires you to be well organised but also able to re-prioritise or ‘spin many plates’ will be motivating and rewarding for you.
Knowledge, skills, and experience
  • Demonstrable experience in an administrative office role
  • Proficient with Microsoft Office, Word, Outlook, and Excel
  • Excellent interpersonal and customer skills
  • Experience of monitoring and maintaining records
  • Excellent organisational skills, ability to multi-task and prioritise.
  • Working on own initiative
  • Team player with the ability to work independently.
  • Experience working with challenging audiences.
  • The ability to demonstrate, understand and apply our Blue Cross values
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 5 August 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
  • Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
  • Programmes for physical and mental wellbeing support
  • Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
  • Free physiotherapy advice and face to face intervention
  • Health cash plan
  • Unlimited access to an employee assistance programme
  • Pension scheme with enhanced employer contribution
  • Professional fees paid with Continuing Professional Development and personal development support.
  • Life assurance
  • 20% discount on Pet Plan pet insurance
  • Enhanced family friendly policies
  • Recognition scheme
  • Annual volunteer days
  • Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the \’why work for us\’ page on our website.

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Administrator - Education team employer: Blue Cross For Pets

Blue Cross is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Located in the picturesque Burford, our team enjoys a generous benefits package, including extensive holiday entitlement, mental health support, and opportunities for continuous professional development, all while making a meaningful impact in the animal welfare sector.
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Contact Detail:

Blue Cross For Pets Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrator - Education team

✨Tip Number 1

Familiarise yourself with the Blue Cross values and mission. Understanding our commitment to animal welfare and responsible dog ownership will help you align your responses during interviews and demonstrate your passion for the role.

✨Tip Number 2

Network with current or former employees of Blue Cross, especially those in the Education team. They can provide valuable insights into the team dynamics and expectations, which can help you tailor your approach when applying.

✨Tip Number 3

Prepare to discuss your experience in client-facing roles and how you've handled challenging situations. Highlighting your problem-solving skills and emotional intelligence will be crucial in demonstrating your fit for this position.

✨Tip Number 4

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This will illustrate your ability to thrive in a fast-paced environment, which is essential for the Administrator role.

We think you need these skills to ace Administrator - Education team

Excellent Communication Skills
Interpersonal Skills
Customer Service Experience
Organisational Skills
Attention to Detail
Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
Ability to Multi-task and Prioritise
Problem-Solving Skills
Experience in Administrative Roles
Team Player with Independent Working Ability
Experience with Challenging Audiences
Emotional Intelligence
Resilience and Adaptability
Client-Focused Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly those involving client interaction and support. Emphasise skills like organisation, communication, and problem-solving that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare and education. Mention specific experiences that demonstrate your ability to manage tasks in a fast-paced environment and your commitment to providing excellent service.

Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and any experience you have with record-keeping and monitoring. Use examples to illustrate how you've successfully managed similar responsibilities in past roles.

Showcase Your Interpersonal Skills: Since the role involves liaising with various stakeholders, include examples of how you've effectively communicated and built relationships in previous positions. Highlight your emotional intelligence and ability to handle challenging situations.

How to prepare for a job interview at Blue Cross For Pets

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of the Administrator position within the Education team. Familiarise yourself with the Blue Cross Responsible Dog Ownership Course and be prepared to discuss how your skills and experiences align with the role.

✨Showcase Your Communication Skills

As this role involves liaising with a diverse range of stakeholders, it's crucial to demonstrate your excellent communication abilities. Prepare examples of how you've effectively communicated in previous roles, especially in client-facing situations.

✨Highlight Your Organisational Skills

The job requires strong organisational skills and the ability to multitask. Be ready to share specific instances where you've successfully managed multiple tasks or projects simultaneously, showcasing your attention to detail and problem-solving mindset.

✨Demonstrate Emotional Intelligence

Given the emotionally charged environment, it's important to show your empathy and resilience. Prepare to discuss how you've supported clients or colleagues in challenging situations, highlighting your ability to adapt and maintain a positive attitude.

Administrator - Education team
Blue Cross For Pets
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  • Administrator - Education team

    Burford
    Full-Time
    21840 - 24000 £ / year (est.)

    Application deadline: 2027-07-31

  • B

    Blue Cross For Pets

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