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- Tasks: Join our team as a Sales Advisor, providing top-notch customer service at Belfast International Airport.
- Company: Lagardère Travel Retail is a global leader in travel retail with over 5,000 stores worldwide.
- Benefits: Enjoy perks like Simplyhealth, life insurance, on-site parking, and up to 25% in-store discounts.
- Why this job: Be part of a dynamic environment, meet diverse people, and contribute to an exciting shopping experience.
- Qualifications: Previous retail experience is preferred; strong communication and problem-solving skills are essential.
- Other info: Flexible shifts available; must pass a Criminal Reference Check for airside access.
The predicted salary is between 20000 - 28000 £ per year.
Sales Advisor (Night Shift) – Aelia Duty Free
Join to apply for the Sales Advisor (Night Shift) – Aelia Duty Free role at Lagardère Travel Retail
Sales Advisor (Night Shift) – Aelia Duty Free
4 days ago Be among the first 25 applicants
Join to apply for the Sales Advisor (Night Shift) – Aelia Duty Free role at Lagardère Travel Retail
This range is provided by Lagardère Travel Retail. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Exciting new opportunity in travel retail, delivering exceptional service while working in a fast-paced, dynamic environment!
Job purpose:
This role is for our Aelia Duty Free store situated in the departure lounge of Belfast International Airport. As a Sales Advisor, you will provide exceptional customer service, assist shoppers with product inquiries, and help drive sales in a retail environment. You will ensure that the store is well-stocked, organised, and visually appealing. Additionally, you will handle transactions, manage customer issues, and contribute to a positive shopping experience.
Contract: 37.5 hours per week, across 5 days | 30 hours per week, across 4 days | 22.5 hours per week across 3 days | 15 hours per week, across 2 days
Shifts: 9PM- 5.30AM
Benefits: Simplyhealth, Retail Trust, life insurance, on-site parking and up to 25% in-store discounts
Key responsibilities:
- Greet customers and offer assistance with product selection.
- Provide detailed product information and recommendations based on customer needs.
- Assist with stock management, including restocking shelves and organizing displays.
- Handle customer transactions, including cash, credit, and returns.
- Resolve customer inquiries and complaints professionally and efficiently.
- Meet or exceed sales targets and contribute to store goals.
- Maintain cleanliness and orderliness of the sales floor.
- Stay updated on product knowledge, store promotions, and policies.
Qualifications:
- Previous retail or customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and adapt to changes.
- Basic math skills for handling transactions.
- Availability to work flexible hours, including weekends and holidays.
Key Skills:
- Customer service.
- Sales techniques.
- Product knowledge.
- Teamwork and collaboration.
- Problem-solving.
- Time management.
Accessing the airport:
A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.
Our values: Can you feel the HEAT?
Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday:
HONESTY – Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate
EXCELLENCE – Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands
AGILITY – Working in a fast-paced environment | Adapting well to change | Always striving to improve
TEAM SPIRT – Working together as one team | Supporting each other | Being active partners in our wider communities
Our company:
One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities.
Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day.
Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.
At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Sales Advisor (Night Shift) - Aelia Duty Free employer: Lagardère Travel Retail
Contact Detail:
Lagardère Travel Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Night Shift) - Aelia Duty Free
✨Tip Number 1
Familiarise yourself with the products sold at Aelia Duty Free. Knowing the ins and outs of the merchandise will not only help you assist customers better but also show your enthusiasm for the role during interviews.
✨Tip Number 2
Highlight any previous experience in retail or customer service when networking. Connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service and sales techniques. Think of examples where you've successfully resolved customer issues or exceeded sales targets.
✨Tip Number 4
Show your flexibility and willingness to work night shifts. Emphasising your adaptability can set you apart, especially since this role requires working during unconventional hours.
We think you need these skills to ace Sales Advisor (Night Shift) - Aelia Duty Free
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and customer service experience. Emphasise skills like communication, problem-solving, and teamwork, which are crucial for the Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've excelled in similar roles and how you align with Lagardère Travel Retail's values.
Highlight Availability: Since this is a night shift position, clearly state your availability to work flexible hours, including weekends and holidays. This shows your commitment and readiness for the role.
Showcase Product Knowledge: Demonstrate your understanding of the travel retail environment and any relevant product knowledge in your application. This can set you apart from other candidates and show your enthusiasm for the position.
How to prepare for a job interview at Lagardère Travel Retail
✨Showcase Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully assisted customers or resolved issues. This will demonstrate your ability to meet the expectations of Lagardère Travel Retail.
✨Familiarise Yourself with the Products
Before the interview, take some time to research the products sold at Aelia Duty Free. Being knowledgeable about the offerings will not only impress your interviewers but also show your enthusiasm for the role.
✨Emphasise Teamwork and Agility
The company values teamwork and agility, especially in a fast-paced environment like an airport. Be ready to discuss how you've worked effectively in teams and adapted to changes in previous roles.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to think on your feet or handle difficult customers. This will help you illustrate your skills in a practical context.
