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- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Join First Response Group, a vibrant community committed to excellence and innovation.
- Benefits: Enjoy paid holidays, training opportunities, and a healthcare package.
- Why this job: Be part of a dynamic team where your contributions truly matter.
- Qualifications: Must have a valid SIA licence and at least one year of security experience.
- Other info: Flexible relief hours available; perfect for students seeking part-time work.
About the Role At First Response Group, we deliver exceptional security services with professionalism and a strong sense of community.
As an SIA Approved Contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, we set the benchmark for quality and reliability in the industry.
We are seeking dependable and professional Security Officers to safeguard our clients\’ premises.
This role is ideal for individuals who thrive in a structured environment, value teamwork, and deliver outstanding customer service.
Experience in mobile patrolling is highly preferred.
Job Opportunity Patrolling Monitoring: Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.
Access Control: Monitor entrances and exits, verify passes, and authorise visitors in line with site protocols Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
Customer Service: Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.
Reporting: Maintain accurate logs and incident reports for compliance and handover purposes.
Health Safety: Identify and report hazards, ensuring a safe environment at all times.
Essential Skills Skills Competencies: Excellent communication and interpersonal skills Strong attention to detail and observational ability Ability to remain calm and professional under pressure Reliable and trustworthy with a flexible approach to working hours Ability to work independently and as part of a team Qualifications: Valid SIA licence Driving Licence 5-year checkable work or education history Willingness to work a variety of shifts, including nights, weekends, and holidays FREC 3 (desirable)Skills Competencies: Excellent communication and interpersonal skills Strong attention to detail and observational ability Ability to remain calm and professional under pressure Reliable and trustworthy with a flexible approach to working hours Ability to work independently and as part of a team Qualifications: Valid SIA licence Driving Licence 5-year checkable work or education history Willingness to work a variety of shifts, including nights, weekends, and holidays FREC 3 (desirable)Skills Competencies: Excellent communication and interpersonal skills Strong attention to detail and observational ability Ability to remain calm and professional under pressure Reliable and trustworthy with a flexible approach to working hours Ability to work independently and as part of a team Qualifications: Valid SIA licence Driving Licence 5-year checkable work or education history Willingness to work a variety of shifts, including nights, weekends, and holidays FREC 3 (desirable)Patrolling Monitoring: Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.
Access Control: Monitor entrances and exits, verify passes, and authorise visitors in line with site protocols Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.
Customer Service: Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.
Reporting: Maintain accurate logs and incident reports for compliance and handover purposes.
Health Safety: Identify and report hazards, ensuring a safe environment at all times.
Relief Security Officer employer: First Response Group
Contact Detail:
First Response Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures that First Response Group follows. Understanding their approach to safety and customer service will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of First Response Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Relief Security Officer role.
✨Tip Number 3
Prepare to discuss your previous experience in security roles, focusing on specific situations where you demonstrated excellent customer service or handled emergencies effectively. This will showcase your capability to thrive in a dynamic environment.
✨Tip Number 4
Stay updated on the latest trends and technologies in the security industry. Being knowledgeable about innovative solutions can set you apart as a candidate who is proactive and committed to professional growth.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security roles. Emphasise your SIA licence and any specific skills that align with the job description, such as customer service and emergency response.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security and your understanding of the role at First Response Group. Mention how your values align with their commitment to excellence and community.
Highlight Relevant Experience: In your application, detail your previous security roles, focusing on responsibilities that match those listed in the job description. Use specific examples to demonstrate your ability to handle security challenges.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a security role.
How to prepare for a job interview at First Response Group
✨Showcase Your Customer Service Skills
As a Relief Security Officer, you'll need to display an outstanding level of customer service. Be prepared to share examples from your past experiences where you successfully assisted customers or resolved conflicts.
✨Demonstrate Your Security Knowledge
Familiarise yourself with common security protocols and procedures. During the interview, discuss your understanding of preventing unauthorised access and conducting security patrols, as these are key responsibilities of the role.
✨Highlight Your Communication Skills
Effective communication is crucial in this position. Be ready to explain how you've used both written and verbal communication skills in previous roles, especially when reporting incidents or collaborating with team members.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would respond to various situations, such as alarm activations or suspicious activities, and be ready to articulate your thought process.
