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- Tasks: Lead warehouse operations, ensuring efficient receipt, storage, and dispatch of goods.
- Company: Join DSV, a global leader in transport and logistics with 160,000 colleagues worldwide.
- Benefits: Enjoy competitive salary, enhanced leave, wellness apps, and salary sacrifice schemes.
- Why this job: Be part of a dynamic team shaping the future of logistics with strong sustainability goals.
- Qualifications: Management experience and a degree or equivalent qualifications preferred; health and safety knowledge is a plus.
- Other info: Opportunity for career progression in a fast-paced, innovative environment.
The predicted salary is between 28800 - 48000 £ per year.
Job Req Number: 96788
Time Type: Full Time
Manager, Operations
At DSV, we\’re building the world’s leading logistics and transport network. We are seeking a Manager, Operations at our Stoke on Trent location to oversee warehouse activities.
As a manager, you will oversee the receipt, storage, and dispatch of goods, managing people, processes, and systems to ensure safety, efficiency, and productivity targets are met.
Key Tasks & Responsibilities
- Manage all warehouse operations, including inbound, outbound, and reverse flow.
- Ensure health and safety compliance.
- Oversee warehouse audit compliance.
- Control warehouse costs within budget.
- Manage reports, investigate variances, and implement corrective actions.
- Plan resource allocation considering fluctuations and seasonality.
- Assist in recruitment and manage staff absence and retention.
- Coach and mentor staff, providing feedback.
- Ensure compliance with WMS processes.
- Handle disciplinary issues per company policy.
- Liaise with other business functions and retail stores.
- Communicate with the team about business plans and performance.
- Lead continuous improvement initiatives.
People Management
- Develop warehouse leaders to enhance performance.
- Communicate priorities and operational requirements to staff.
- Implement policies and review performance.
Experience
- Senior management experience.
- Finance experience desirable.
- Health and safety qualification.
- Excellent communication skills.
- Understanding of warehouse processes.
- People management skills.
- Experience with Warehouse Management Systems.
- Customer service orientation.
- Strong work ethic and team leadership skills.
- Management skills to optimize team performance.
- Interpersonal, negotiation, and influence skills.
- Ability to build and motivate teams.
- Good IT skills, including spreadsheets and databases.
- Analytical skills.
- Decision-making skills.
Skills & Qualifications
- Degree or equivalent qualifications (HND, BTec Level 5, NVQ Level 5).
- Experience in warehouse management, preferably in automotive.
- Management experience.
- Inventory control experience.
- Knowledge of health, safety, and security requirements, including dangerous goods handling.
- Warehouse or distribution qualification is advantageous.
- Knowledge of lean techniques is advantageous.
- Forklift license may be required.
- Membership of industry bodies is advantageous.
What We Offer
- Competitive salary and growth opportunities within a global company.
- Commitment to sustainability initiatives. For details, see https://www.dsv.com/en/sustainability-esg.
- Employee benefits including enhanced leave, salary sacrifice schemes, wellbeing apps, life insurance, and more.
We do not accept CVs from recruitment agencies unless engaged directly. Contact ukierecruitment@dsv.com for agency inquiries.
About DSV Careers
Learn more about us:
Join us and be part of a global leader in transport and logistics, committed to innovation, collaboration, and growth.
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Manager, Operations employer: DSV - Global Transport and Logistics
Contact Detail:
DSV - Global Transport and Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Operations
✨Tip Number 1
Familiarise yourself with DSV's core values and mission. Understanding their commitment to sustainability and innovation will help you align your responses during interviews, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Network with current or former employees of DSV on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s operations and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed warehouse operations in the past. Highlighting your experience with health and safety compliance, team management, and cost control will demonstrate your capability to handle the responsibilities of the Manager, Operations role.
✨Tip Number 4
Stay updated on industry trends and challenges in logistics and supply chain management. Being knowledgeable about current issues can help you engage in meaningful discussions during interviews, showing your passion and commitment to the field.
We think you need these skills to ace Manager, Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse management, operations, and logistics. Use keywords from the job description to demonstrate that you meet the specific requirements for the Manager, Operations role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your leadership skills. Mention specific achievements in previous roles that align with the responsibilities listed in the job description, such as managing teams or improving operational efficiency.
Highlight Relevant Qualifications: If you have any qualifications related to warehouse management, health and safety, or logistics, be sure to mention them prominently. This could include degrees, certifications, or training that are relevant to the role.
Showcase Soft Skills: In addition to technical skills, emphasise your soft skills such as communication, team management, and problem-solving abilities. These are crucial for a managerial position and should be evident in both your CV and cover letter.
How to prepare for a job interview at DSV - Global Transport and Logistics
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Manager, Operations. Familiarise yourself with warehouse operations, health and safety compliance, and how to manage people and processes effectively.
✨Showcase Your Leadership Skills
As a manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or developed staff, and be ready to discuss your approach to people management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to warehouse operations and compliance.
✨Highlight Your Analytical Skills
The role requires strong analytical and numerical skills. Be prepared to discuss how you've used data to drive decisions, manage costs, and improve operational efficiency in your previous positions.
