Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team in providing top-notch customer service and manage building operations.
- Company: Join Principia, a respected property management company in Chelsea.
- Benefits: Enjoy live-in accommodation and a competitive salary of £25,000 per year.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on residents' lives.
- Qualifications: Must have excellent customer care skills and be organized and motivated.
- Other info: Ideal for those with experience in customer service or hospitality roles.
Job Title: Head Porter Location: South West London, Battersea Salary: £25,000 Per Annum (Experience Dependant) Job Type: Permanent, Full time Live-in Position The Role: Principia is a well-established independent Block Management Property company in Chelsea and one of their clients is looking for a Live-in Head Porter. Key Duties and Responsibilities: Provide a high level of Customer Services to all residents of the building Supervise contractors to the building, cleaners, electricians etc Keep accurate logs of visitors to the building for both security & H&S Reviewing CCTV Logging and keeping safe record of keys Recording and dealing with post Ensuring Health & Safety items are dealt with and logged accordingly Report to the Managing AgentRequirements: Excellent customer care skills Organisational skills and time management Focused and motivated Able to communicate effectively, build rapport and develop professional relationships Well-presented and articulate Willing to learn and wanting to contribute Initiative and strives to do betterBenefits: Accommodation at the buildingIf you're interested in the role and would like to put yourself forward, please hit APPLY Candidates with the relevant experience or job titles of: FOH, Front Of House Assistant, Reception Support, Customer Service Representative, Residential Receptionist, Lead Porter, Senior Porter Live-in Porter, Live-in Front of House, Concierge, Head of Concierge Services, may also be considered for this role
Head Residential Porter - Live In employer: Principia Estate and Asset Management
Contact Detail:
Principia Estate and Asset Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Residential Porter - Live In
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since this role requires excellent customer care skills, think of specific examples where you went above and beyond for residents or clients.
✨Tip Number 2
Demonstrate your organizational skills by discussing how you manage multiple tasks effectively. You could share a story about a time when you successfully supervised contractors or managed a busy environment.
✨Tip Number 3
Prepare to talk about your communication skills. Building rapport with residents is key, so think of ways you've successfully interacted with diverse groups of people in previous roles.
✨Tip Number 4
Show your willingness to learn and improve. Discuss any relevant training or certifications you've pursued in the past, and express your enthusiasm for contributing to the team at Principia.
We think you need these skills to ace Head Residential Porter - Live In
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head Porter position. Understand the key duties and responsibilities, as well as the required skills. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Skills: Since excellent customer care skills are essential for this role, provide specific examples in your application that demonstrate your ability to deliver high-quality service and build rapport with residents.
Showcase Organizational Skills: Emphasize your organizational and time management skills in your CV and cover letter. Mention any relevant experiences where you successfully managed multiple tasks or supervised teams.
Professional Presentation: As the role requires being well-presented and articulate, ensure that your application materials are professionally formatted and free of errors. Use clear and concise language to convey your qualifications.
How to prepare for a job interview at Principia Estate and Asset Management
✨Showcase Your Customer Service Skills
As a Head Porter, excellent customer care is crucial. Be prepared to share specific examples of how you've provided outstanding service in previous roles. Highlight your ability to build rapport with residents and handle any issues that may arise.
✨Demonstrate Organizational Skills
This role requires strong organizational abilities. Discuss your experience in managing logs, supervising contractors, and ensuring health and safety compliance. Mention any tools or systems you use to stay organized and efficient.
✨Communicate Effectively
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle communication with residents, contractors, and the managing agent.
✨Present Yourself Professionally
First impressions matter! Dress appropriately for the interview and maintain a professional demeanor. Being well-presented reflects your understanding of the role's expectations and your commitment to professionalism.
