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- Tasks: Deliver top-notch spa treatments and provide exceptional client care.
- Company: Join Champneys, a leading wellness brand dedicated to health and wellbeing.
- Benefits: Enjoy discounts, complimentary spa days, and wellness incentives.
- Why this job: Be part of a passionate team in a modern spa environment focused on exceeding guest expectations.
- Qualifications: Experience in facials, massages, and nail treatments is essential.
- Other info: Flexible part-time hours with opportunities for training and mentorship.
The predicted salary is between 21600 - 37800 £ per year.
Senior Spa Therapist
Champneys Tring
Contract: Full Time
Salary: OTE £34,960.00
Full Time and Part Time roles available.
Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.
As a Senior Spa Therapist, naturally you will be passionate and friendly, whilst providing first class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments.
Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.
We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spa’s.
Some duties and responsibilities include:
- To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
- To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.
- To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.
- To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.
- To adhere to Health and Safety regulations by using safe work practices.
- To attend any appropriate training courses required for your therapist grade to be able to offer all treatment a senior therapist should be offering.
- To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.
- To keep up to date with developments relating to the product ranges and any new treatments.
- To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.
- To provide ultimate client care to all of our guests, give them an unforgettable and lasting treatment experience.
- To maximise revenue opportunities in accordance to your targets and seek assistance if you need additional support or training.
- Recommend suitable homecare for our guests to be able to continue their results at home.
- Provide mentorship to more junior therapists, sharing knowledge and experience.
- To provide premier guests with skin consultation appointments along with a full home care prescription.
Shift times are:
Monday to Sunday, and patterns include shifts of:
- 1000 – 1900
- 1100 – 2000
Weekends are worked alternatively.
We fully recognise the work that our therapists do that’s why we offer:
- Fantastic development plan for therapists wanting to progress to the next level of their career.
- Incentive schemes.
- Uncapped retail commission.
- Product incentives.
- Bonuses for reaching sales targets.
- Ongoing training and skills development from in house trainer program.
- Specialist brand training to include Elemis and Clarins.
- Alternate Weekend working.
Along with a competitive basic salary, the many commission and incentive schemes in place, also give you a fantastic potential to further increase your income.
The successful candidate will have the following experience and skills:
- L3 qualified in Beauty Therapy
- Preferably either Clarins or Elemis Trained
- Attention to detail and a passion to offer an unforgettable service to our guests
- Previous experience working for a luxury brand for 2+ Years
- Be friendly, approachable and professional
- The best in the business
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
- Champneys experiences (such as an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required.
- Other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Hotels and Resorts only].
- Professional Uniform.
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Senior Spa Therapist employer: Champneys
Contact Detail:
Champneys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist
✨Tip Number 1
Familiarise yourself with Champneys' ethos and values. Understanding their commitment to health and wellbeing will help you align your passion with theirs during any discussions or interviews.
✨Tip Number 2
Showcase your expertise in various treatments, especially facials, massages, and nail treatments. Be prepared to discuss specific techniques or experiences that highlight your skills in these areas.
✨Tip Number 3
Network with current or former employees of Champneys. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 4
Demonstrate your commitment to ongoing professional development. Mention any relevant training courses or certifications you've completed, as well as your willingness to learn new techniques and treatments.
We think you need these skills to ace Senior Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa therapies, particularly in facials, massages, and nail treatments. Emphasise any previous roles where you provided exceptional customer service and met guests' expectations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for health and wellbeing. Mention specific experiences that demonstrate your ability to deliver high-quality treatments and your commitment to ongoing professional development.
Showcase Your Knowledge: Demonstrate your understanding of Champneys protocols and the importance of adhering to health and safety regulations. Mention any relevant training or certifications that align with the role of a Senior Spa Therapist.
Highlight Mentorship Experience: If you have experience mentoring junior therapists, be sure to include this in your application. Discuss how you can contribute to the team by sharing knowledge and fostering a positive working environment.
How to prepare for a job interview at Champneys
✨Show Your Passion for Wellbeing
Make sure to express your genuine passion for health and wellbeing during the interview. Share personal experiences or stories that highlight your commitment to providing exceptional service and how it aligns with the company's vision.
✨Demonstrate Your Treatment Knowledge
Be prepared to discuss your expertise in various treatments such as facials, massages, and nail care. You might even want to mention any specific techniques or products you prefer, showcasing your thorough knowledge of the industry.
✨Highlight Your Teamwork Skills
Since the role involves liaising with managers and receptionists, emphasise your ability to work collaboratively. Share examples of how you've successfully communicated and cooperated with colleagues to enhance guest experiences.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations, such as a dissatisfied guest or a last-minute schedule change. Practising your responses will help you demonstrate your problem-solving skills and adaptability.
