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For Companies At a Glance
- Tasks: Deliver shopping to customers, providing top-notch service and support.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training, and a supportive team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the freedom of the open road.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of Iceland Foods, practice how to engage positively with customers, ensuring they feel valued and appreciated during their delivery experience.
✨Tip Number 3
Demonstrate your teamwork abilities. Be ready to share examples of how you've successfully collaborated with others in previous roles, as this will show that you're adaptable and willing to support your colleagues when needed.
✨Tip Number 4
Prepare for a flexible schedule. Since shifts can start early or finish late, showing your willingness to work varied hours can make you a more attractive candidate for the Home Delivery Driver position.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight your customer service skills and ability to work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or delivery roles. Emphasise your driving licence details and any previous experience that showcases your ability to handle a hectic workload.
Craft a Strong Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the role. Mention your passion for customer service and your ability to adapt to different situations, as well as your enthusiasm for being on the road.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a role that involves direct customer interaction.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations beyond just driving.
✨Be Ready for a Hectic Schedule
The job can involve juggling multiple tasks and working varied hours. Show that you're adaptable and can thrive in a fast-paced environment. You might want to mention any experiences where you've successfully managed a busy workload.
✨Know the Importance of Safety
With a driving role, safety is paramount. Be prepared to discuss your understanding of road safety regulations and how you ensure safe driving practices. Mention your clean driving record and any relevant training you've had.
