Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients using our financial consolidation software, resolving queries and technical issues.
- Company: Join Anaplan, a leader in scenario planning and analysis for top global companies.
- Benefits: Enjoy a diverse culture, career development opportunities, and a fun work environment.
- Why this job: Make an impact by helping clients optimise their financial reporting and compliance.
- Qualifications: Experience in accounting with strong technical skills in consolidation software is essential.
- Other info: We value diversity and encourage you to bring your authentic self to work!
The predicted salary is between 36000 - 60000 £ per year.
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebratingour wins.
Supported by operating principles of being strategy-led, values -based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!
You will be joining a highly skilled team responsible for providing technical support and guidance to clients using our consolidation software. This team plays a vital role in ensuring the seamless integration of financial data and compliance with accounting standards. You will report directly to the team lead of the Consolidation Software Support division, based in the EU region.
Your Impact
- Provide exceptional support to clients using our consolidation software, addressing queries and resolving technical issues promptly.
- Guide clients through the implementation and configuration of the consolidation software to meet their specific accounting and financial reporting requirements.
- Diagnose and troubleshoot technical issues related to the consolidation software, collaborating with internal development teams to ensure timely resolution.
- Perform root cause analysis for recurring issues and implement preventive measures.
- Utilise your strong accounting knowledge to assist clients in understanding and implementing consolidation best practices.
- Stay updated on accounting standards and regulations to provide accurate guidance on financial reporting requirements.
- Develop and deliver training sessions to clients on the effective use of the consolidation software.
- Create comprehensive documentation, including user guides and FAQs, to facilitate self-help and enhance the user experience.
- Act as a liaison between clients and the development team, conveying user feedback and enhancement requests.
- Collaborate with the development team to test and validate new features and updates.
Your Qualifications
- Proven experience in accounting roles with a focus on financial consolidation.
- Strong technical skills, including experience with consolidation software (e.g., Hyperion, SAP BPC, Oracle HFM).
- Excellent command of written and spoken English; proficiency in French is advantageous.
- Excellent communication skills, with the ability to explain technical concepts to non-technical users.
- Strong problem-solving and analytical skills with keen attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with accounting standards (e.g., IFRS, GAAP) and financial reporting requirements.
Preferred Skills
- Experience with root cause analysis and implementing preventive solutions.
- Previous involvement in software enhancement or feature validation.
- Capability to develop and deliver user training and documentation.
- Bilingual or multilingual abilities, particularly in EU languages.
- Strong customer service orientation and client-facing experience.
Our Commitment to Diversity, Equity, Inclusionand Belonging
Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
#J-18808-Ljbffr
Support Analyst - Financial Consolidation employer: Anaplan Inc
Contact Detail:
Anaplan Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Analyst - Financial Consolidation
✨Tip Number 1
Familiarise yourself with Anaplan's consolidation software and its features. Understanding how it integrates financial data and complies with accounting standards will give you an edge during interviews, as you'll be able to discuss specific functionalities and their benefits.
✨Tip Number 2
Brush up on your knowledge of accounting standards like IFRS and GAAP. Being well-versed in these regulations will not only help you answer technical questions but also demonstrate your commitment to providing accurate guidance to clients.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples where you've diagnosed and resolved technical issues in the past. This will highlight your analytical abilities and your capacity to work under pressure, which are crucial for this role.
✨Tip Number 4
If you have experience in developing training sessions or documentation, be ready to discuss this in detail. Highlighting your ability to communicate complex concepts clearly will show that you're capable of supporting clients effectively.
We think you need these skills to ace Support Analyst - Financial Consolidation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounting and financial consolidation. Emphasise any technical skills with consolidation software and your ability to communicate complex concepts clearly.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your background aligns with Anaplan's focus on customer success and innovation in financial reporting.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities, particularly in troubleshooting technical issues or implementing preventive solutions in previous roles.
Highlight Continuous Learning: Mention any recent training or certifications related to accounting standards or consolidation software. This shows your commitment to staying updated and your readiness to contribute effectively from day one.
How to prepare for a job interview at Anaplan Inc
✨Showcase Your Technical Skills
Make sure to highlight your experience with consolidation software like Hyperion or SAP BPC. Be prepared to discuss specific technical challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Demonstrate Your Accounting Knowledge
Since the role requires strong accounting knowledge, brush up on relevant standards such as IFRS and GAAP. Be ready to explain how you've applied these standards in previous roles, especially in financial consolidation.
✨Prepare for Client Interaction Scenarios
As a Support Analyst, you'll be dealing with clients regularly. Prepare for role-play scenarios where you might need to explain complex technical concepts to non-technical users. This will show your communication skills and customer service orientation.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the company's culture and values. Inquire about their approach to diversity and inclusion, or how they support employee development, which aligns with their Winning Culture.
