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For Companies At a Glance
- Tasks: Assist in managing customer sourcing and servicing requirements for trailer rentals.
- Company: Join TIP Group, a certified Great Place to Work and leader in transportation solutions across Europe.
- Benefits: Enjoy 33 days of holiday, private healthcare, and a £1,000 referral scheme.
- Why this job: Be part of a dynamic team where your contributions are valued and rewarded.
- Qualifications: Looking for passionate candidates with strong communication and administrative skills.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 25000 - 33500 £ per year.
Role Overview
We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Operations Assistant to join our team. If you’re passionate about delivering excellent service, enjoy a fast‑paced, hands‑on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet.
What You’ll Be Doing
- Organising customers’ sourcing requirements from request through to on‑hire and off‑hire, managing servicing, documentation, and compliance.
- Working closely with a supportive, hands‑on team that values your input.
- Liaising with customers, vendors and branches to arrange servicing, MOT bookings and repairs, raising work and purchase orders, validating service sheets and ensuring accurate system updates.
What You’ll Bring
- Good customer care and communication skills with a professional telephone manner.
- A proactive mindset and a sense of ownership in your work.
- A good sense of humour – we work hard, but we like a laugh too.
Why TIP?
Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. It’s how we roll.
Benefits Include:
- £1,000 employee referral bonus
- Private Healthcare for you & your loved ones
- Annual contribution towards your well‑being
- Pension Scheme with Aviva
- Income Protection available in case of long‑term sickness or disability
- Life Assurance (up to 3x annual base salary)
- Ability to buy up to 4 additional days for more holidays!
- Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)
We’ve Successfully Hired from These Backgrounds
Logistics Planners, Hire Desk Controllers, Fleet Administrators, Transport Coordinators, Service Advisors, Rental Desk Agents, Workshop Administrators and Customer Support Specialists.
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Operations Assistant employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Familiarise yourself with the transportation and logistics industry, especially the specific services offered by TIP Group. Understanding their operations will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role requires good communication and relationship-building abilities, be prepared to share examples of how you've successfully managed customer relationships in the past.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Share experiences where you successfully handled multiple tasks or projects simultaneously, as this is crucial for the Operations Assistant role.
✨Tip Number 4
Network with current or former employees of TIP Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Assistant role. Focus on customer service, communication skills, and any administrative experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of TIP Group that attract you, such as their commitment to employee well-being and their market leadership in transportation and logistics.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the position, such as good telephone manners, computer literacy, and the ability to work as part of a team. Use examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for an Operations Assistant.
How to prepare for a job interview at TIP Group
✨Research TIP Group
Before your interview, take some time to learn about TIP Group's values, mission, and recent developments. Understanding the company culture will help you align your answers with what they value most.
✨Showcase Your Customer Service Skills
As an Operations Assistant, you'll need strong customer care skills. Prepare examples from your past experiences where you successfully handled customer queries or built relationships, demonstrating your ability to provide world-class service.
✨Demonstrate Teamwork Abilities
TIP Group values collaboration. Be ready to discuss how you've worked effectively in a team setting, highlighting your communication skills and ability to support colleagues in achieving common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you had to manage multiple tasks or resolve conflicts, and be prepared to explain your thought process and outcomes.
