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- Tasks: Monitor systems and manage operations during matchdays at Nottingham Forest.
- Company: Join Nottingham Forest, a renowned football club with a commitment to safety and community.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for professional development.
- Why this job: Be part of an exciting team, ensuring smooth matchday experiences while developing valuable skills.
- Qualifications: Previous control room experience, strong communication skills, and ability to multitask under pressure.
- Other info: Embrace diversity and inclusion; all backgrounds are welcome to apply.
The predicted salary is between 24000 - 36000 £ per year.
Engagement: Casual position offering variable hours on a flexible basis
Location: The City Ground, Nottingham, NG2 5FJ
Department: Safety and Security
Reporting to: Head of Safety and Security
Closing Date For Applications: 4th August 2025
About the Role:
Nottingham Forest Football Club is seeking a detail-oriented and hardworking Control Room Operator with strong multitasking skills to oversee and manage critical systems during matchday operations. The successful candidate will develop a thorough understanding of our systems and processes to ensure smooth matchday events. Collaboration with the wider team to identify and resolve issues promptly, while maintaining clear communication, is essential.
Key Tasks and Responsibilities:
- Monitor and manage systems and processes from a central control room.
- Identify and respond to irregularities or issues.
- Operate the match day radio system.
- Coordinate with team members and departments for smooth operations.
- Provide reports on incidents.
- Ensure safety and operational procedure compliance.
- Assist in developing and implementing control room procedures.
- Maintain records of system performance and incidents.
- Respond to emergencies and coordinate with response teams.
- Conduct training for new control room staff.
- Document and report matchday activities.
- Ensure control room equipment functions correctly.
- Stay updated on industry best practices and new technologies.
- Perform other reasonable duties as directed.
What We Are Looking For:
- Experience in a control room or similar environment.
- Confidence in radio communication, familiar with the phonetic alphabet.
- Excellent communication and coordination skills.
- Ability to multitask and manage multiple systems.
- Strong attention to detail and problem-solving skills.
- Teamwork ability.
- Flexible hours, including nights and weekends.
- Calmness under pressure.
- Organizational skills and accurate record-keeping.
- Commitment to learning and professional development.
Desirable Criteria:
- Understanding of monitored systems.
- Ability to respond to emergencies under pressure.
- Proficiency with control room software and equipment.
- Knowledge of safety and operational procedures.
Our Commitment:
We aim to foster a culture of diversity and inclusion, enabling all individuals to feel valued and reach their potential. Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all qualified candidates regardless of protected characteristics.
We are committed to diversity and have signed the FA’s Football Leadership Diversity Code. Applicants are asked to provide diversity data during the application process.
Safeguarding:
The successful candidate may be required to undergo a DBS check. The results will be considered on a case-by-case basis. An FA Enhanced DBS disclosure is mandatory for relevant roles, and applicants must disclose any convictions. Failure to meet safeguarding requirements may result in withdrawal of the job offer or termination of employment.
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Control Room Operator employer: Nottingham Forest
Contact Detail:
Nottingham Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator
✨Tip Number 1
Familiarise yourself with the specific systems and processes used at Nottingham Forest. Research their control room operations and any technology they employ, as this knowledge will help you stand out during discussions.
✨Tip Number 2
Practice your communication skills, especially using a radio system. Being confident in your ability to convey information clearly and effectively is crucial for this role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Network with current or former employees of Nottingham Forest, if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your ability to stay calm under pressure by sharing relevant experiences from past roles. Think of specific examples where you successfully managed multiple tasks or resolved issues quickly, as this will resonate well with the hiring team.
We think you need these skills to ace Control Room Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Control Room Operator. Familiarise yourself with the key tasks mentioned in the job description, such as monitoring systems and responding to emergencies.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the requirements of the role. Emphasise your multitasking abilities, communication skills, and any previous experience in a control room or similar environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the club. Mention specific examples of how your skills and experiences make you a suitable candidate for the position, particularly in high-pressure situations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Nottingham Forest
✨Know Your Systems
Familiarise yourself with the specific systems and processes used in a control room environment. Understanding how these systems operate will help you demonstrate your capability to manage them effectively during the interview.
✨Communication is Key
Practice clear and concise communication, especially when using radio systems. Being confident in your ability to convey information accurately will be crucial, so consider rehearsing common scenarios you might encounter.
✨Showcase Multitasking Skills
Prepare examples from your past experiences where you successfully managed multiple tasks simultaneously. Highlighting your ability to stay calm under pressure will resonate well with the interviewers.
✨Emphasise Team Collaboration
Be ready to discuss how you have worked effectively within a team. The role requires close collaboration with various departments, so showcasing your teamwork skills will be beneficial.
