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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, merchandise discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and promotes diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work at least 16 hours weekly, with increased hours during peak times.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
Responsibilities
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education: High School Diploma / G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/Managerial Experience: No Supervisory/ Management Experience Is Required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi‑Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values. We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
Follow us on Instagram @lifestyle at anf
Equal Opportunity Statement
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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Hollister - Key Lead, Bluewater employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister - Key Lead, Bluewater
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch Co.'s brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team can set you apart as a candidate.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to the Hollister brand. This demonstrates your passion for the industry and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare questions that show your interest in the role and the company culture. Asking about team dynamics or opportunities for career advancement can reflect your ambition and desire to grow within the company.
We think you need these skills to ace Hollister - Key Lead, Bluewater
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Key Lead position. Highlight your customer service skills and any relevant retail experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to lead a team, manage store operations, and enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Abercrombie & Fitch Co.'s brand values. Mention specific examples of how you've contributed to team success in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and specifically for Abercrombie & Fitch Co. Share any personal experiences that highlight your love for fashion and customer service.
✨Demonstrate Leadership Skills
Even if you don't have formal supervisory experience, showcase instances where you've taken initiative or led a team project. Highlight your ability to motivate others and drive performance.
✨Know the Brand Inside Out
Familiarise yourself with Hollister's product lines and brand values. Be prepared to discuss how you can contribute to enhancing the customer experience and driving sales through your knowledge of the brand.
✨Prepare for Situational Questions
Anticipate questions about how you would handle specific scenarios in the store, such as dealing with difficult customers or managing stock levels. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
