Seasonal Sales Associate - Fulltime hours (Manchester Trafford)
Seasonal Sales Associate - Fulltime hours (Manchester Trafford)

Seasonal Sales Associate - Fulltime hours (Manchester Trafford)

Manchester Seasonal 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to create unforgettable customer experiences during the festive season.
  • Company: Be part of Selfridges, a renowned retail destination known for its exceptional service and products.
  • Benefits: Enjoy up to 35% off on products and flexible working hours during the holiday rush.
  • Why this job: Experience the magic of Christmas while developing your sales skills in a vibrant environment.
  • Qualifications: Great communication skills and a passion for customer service are essential.
  • Other info: Flexible roles across departments; assessments start in September.

The predicted salary is between 24000 - 36000 £ per year.

Seasonal Sales Associate – Fulltime hours (Manchester Trafford)

Seasonal Sales Associate – Fulltime hours (Manchester Trafford)

Job Introduction

Christmas at Selfridges – What To Expect :

  • You’ll get to be a part of the Selfridges Christmas Magic and join our teams at our busiest time of year!
  • You will be required to work weekends and be available for at least 2 out of the following key dates;Christmas Eve, Boxing Day, New Year’s Eve and New Years Day
  • You’ll receive some great benefits & perks including access to our team member discount which is up to 35 percent on own-bought products!

As a Seasonal Sales Associate you will:

  • Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
  • Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
  • From selling and replenishing stock, organising rails, to hosting,you will be maintaining the highest of retail standards
  • Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
  • Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
  • Adapt to the challenges that vary from day to day.A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
  • Follow health, safety and security procedures, and play an active role in preventing stock loss
  • Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.

A bit about you

  • Great communicator.You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements.
  • Well Informed.You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training.
  • Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate .
  • It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same.
  • Problem solving skills.You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer.
  • Flexible.Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation.
  • An example of our values, a reliable and respected colleague.

**Due to the high number of vacancies we will have across our stores, we are advertising now but assessments will not take place until September. We will update you as soon as we can on the status of your application**

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Seasonal Sales Associate - Fulltime hours (Manchester Trafford) employer: Selfridges

At Selfridges, we pride ourselves on creating a vibrant and inclusive work environment where our Seasonal Sales Associates can thrive during the festive season. With flexible hours, generous employee discounts of up to 35%, and opportunities for personal growth through training and development, we ensure that our team members feel valued and empowered. Join us in Manchester Trafford and be part of a dynamic team dedicated to delivering exceptional customer experiences while enjoying the magic of Christmas.
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Contact Detail:

Selfridges Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Seasonal Sales Associate - Fulltime hours (Manchester Trafford)

✨Tip Number 1

Familiarise yourself with Selfridges' brand values and customer service philosophy. Understanding what makes their shopping experience unique will help you align your responses during the interview.

✨Tip Number 2

Prepare to discuss your previous retail experience, especially any roles where you had to adapt quickly to changing situations. Highlighting your flexibility and problem-solving skills will resonate well with the hiring team.

✨Tip Number 3

Stay updated on current retail trends and competitor activities. Being able to discuss these insights during your interview will demonstrate your enthusiasm for the role and your commitment to providing excellent customer service.

✨Tip Number 4

Practice answering competency-based questions, as these are a key part of the interview process. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

We think you need these skills to ace Seasonal Sales Associate - Fulltime hours (Manchester Trafford)

Customer Service Skills
Communication Skills
Sales Techniques
Product Knowledge
Teamwork
Flexibility
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Stock Management
Health and Safety Awareness
Trend Awareness
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Seasonal Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your sales and service skills.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully engaged with customers or resolved issues in previous roles, showcasing your problem-solving skills.

Prepare for Competency Questions: Since Selfridges uses competency-based questions during interviews, prepare examples from your past experiences that demonstrate your communication skills, adaptability, and ability to work as part of a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

How to prepare for a job interview at Selfridges

✨Show Your Customer Service Skills

As a Seasonal Sales Associate, you'll need to demonstrate your ability to engage positively with customers. Prepare examples of how you've successfully handled customer interactions in the past, focusing on building rapport and resolving issues.

✨Know the Products

Familiarise yourself with the latest trends and products that Selfridges offers. Being well-informed will not only impress the interviewers but also show your enthusiasm for the role and the brand.

✨Demonstrate Flexibility

Highlight your adaptability during the interview. Be ready to discuss situations where you've successfully taken on different roles or tasks, as this is crucial for a position that may require you to work across various departments.

✨Prepare for Competency Questions

Selfridges uses competency-based questions in their interviews. Think of specific examples from your past experiences that showcase your problem-solving skills, teamwork, and ability to meet high retail standards.

Seasonal Sales Associate - Fulltime hours (Manchester Trafford)
Selfridges
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  • Seasonal Sales Associate - Fulltime hours (Manchester Trafford)

    Manchester
    Seasonal
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-31

  • S

    Selfridges

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