QC Controller

QC Controller

Telford Full-Time 19400 - 19400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure quality control of returned goods and maintain accurate records.
  • Company: CML, part of the Culina Group, excels in refrigerated supply chain services.
  • Benefits: Enjoy 20 days annual leave, a pension scheme, and wellness support.
  • Why this job: Join a thriving culture that values your contributions and offers growth opportunities.
  • Qualifications: Attention to detail, reach license, and proficiency in Microsoft Office required.
  • Other info: Flexible hours with a 4 on 4 off shift pattern.

The predicted salary is between 19400 - 19400 £ per year.

Company Description

CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to discount retailers.

At Culina, we have a winning culture. We believe that our culture is one of the reasons our company continues to thrive — a place where you\’re valued, challenged, and inspired!

Job Description

We are now recruiting for a QC Controller to join our team in Telford on a full-time, permanent basis!

Salary: £24,444 per annum

Working Hours: 4 on 4 off days, 6am-6pm

As a QC Controller, you will be responsible for ensuring that correct procedures are maintained in the handling and reporting of returned or rejected goods from the depot.

Key Duties of a QC Controller:

  • Ensure correct procedures are followed for all QC-held goods, with proper return forms completed, photos taken, and correct status applied.
  • Manage good housekeeping within returns and QC areas.
  • Handle all uplifts and customer returns.
  • Follow correct procedures for goods requested for disposal.
  • Liaise with Customer Services with clear and accurate information.
  • Process all transactions correctly through our WMS to maintain accurate records and traceability.
  • Verify related matters by checking video footage when required.
  • Provide support on the floor as needed.
  • Disposal tasks including paperwork, load preparation, and planning deliveries/collections with Swancote.
  • Assist with stock functions such as stock clearance, including clearing CS, forklift, and depot location pallets after investigation.
  • Occasionally assist with warehouse work such as PPT or Reach Truck driving (licenses required), cross dock, or stock receipting.

Qualifications

  • Excellent attention to detail
  • Reach license essential
  • Ability to work independently
  • Knowledge of goods in, picking, and dispatching
  • Proficient in Microsoft Office and Excel
  • Excellent communication skills
  • Flexible and adaptable approach to meet business needs, especially during peak periods

Additional Information

We are committed to making CML a great place to work, promoting inclusivity and diversity. We support employee development and recognition of success.

Our learning and development programmes are available to all employees, offering opportunities to shape your future within logistics.

Our benefits include:

  • Annual Leave: 20 days plus bank holidays
  • Pension scheme: 4% employee and 4% employer contributions
  • Life Assurance: x2 your annual salary
  • Wellness: 24/7 confidential Employee Assistance Programme
  • Eye Care Vouchers: discounts on eye tests and glasses
  • Reward & Recognition: Employee of the Month/Year, long service awards
  • Discounts: Over 50 retailer discounts via our benefit platform

If you meet the requirements and are seeking your next career opportunity, apply now and join our #WinningTeam!

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QC Controller employer: Culina Group

CML, part of the Culina Group, is an exceptional employer located in Telford, offering a vibrant work culture where employees are valued and inspired. With a strong commitment to inclusivity and employee development, CML provides numerous growth opportunities through comprehensive learning programmes, alongside attractive benefits such as a competitive salary, generous annual leave, and wellness support. Join us to be part of a winning team that recognises success and fosters a rewarding career in logistics.
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Contact Detail:

Culina Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land QC Controller

✨Tip Number 1

Familiarise yourself with the specific procedures and regulations related to quality control in the food and drink industry. Understanding these will help you demonstrate your knowledge during interviews and show that you're serious about the role.

✨Tip Number 2

Highlight any relevant experience you have with handling returns or managing stock, especially in a warehouse environment. Be prepared to discuss specific examples of how you've ensured compliance with procedures in past roles.

✨Tip Number 3

Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked to explain how you would handle a specific situation involving customer returns or QC processes.

✨Tip Number 4

If you have a Reach Truck license, make sure to mention it prominently. If not, consider obtaining one before applying, as it could give you an edge over other candidates and show your commitment to the role.

We think you need these skills to ace QC Controller

Attention to Detail
Knowledge of Goods Handling Procedures
Proficient in Microsoft Office and Excel
Excellent Communication Skills
Ability to Work Independently
Flexibility and Adaptability
Experience with Warehouse Management Systems (WMS)
Reach Truck License
Problem-Solving Skills
Organisational Skills
Customer Service Orientation
Basic Understanding of Stock Management
Ability to Handle Returns and Rejections
Record Keeping and Traceability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the QC Controller position. Tailor your application to highlight relevant experience and skills.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience related to quality control, attention to detail, and any relevant licenses such as Reach Truck. Use bullet points for clarity and impact.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company culture at CML. Mention specific examples of how your skills align with the key duties of the QC Controller position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Culina Group

✨Showcase Your Attention to Detail

As a QC Controller, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improve processes.

✨Demonstrate Your Communication Skills

Effective communication is key in this role, especially when liaising with Customer Services. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated in previous roles.

✨Familiarise Yourself with Relevant Procedures

Understanding the procedures for handling returned or rejected goods is essential. Research common practices in quality control and be ready to discuss how you would ensure compliance with these procedures.

✨Highlight Your Flexibility and Adaptability

The job requires a flexible approach, especially during peak periods. Prepare to share instances where you've adapted to changing circumstances or taken on additional responsibilities to meet business needs.

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