Lounge Host

Lounge Host

Edinburgh Full-Time No home office possible
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At a Glance

  • Tasks: As a Lounge Host, you'll ensure a clean and welcoming environment for travellers.
  • Company: Verve Aviation is a top hospitality agency serving major UK airports.
  • Benefits: Enjoy flexible working hours and the chance to earn extra cash.
  • Why this job: Join a vibrant team and make travel experiences enjoyable for customers.
  • Qualifications: Must have a valid passport and provide a 5-year history.
  • Other info: Perfect for those seeking a fun, customer-focused role in a dynamic setting.

Job description Career change. Extra cash. Flexible Working. New Challenge. If you're looking for any of these, have you considered a role in an airport??? Verve Aviation are a leading Hospitality Agency based around the UK. We specialise in providing trained and professional staff to Manchester, Stansted, East Midlands and Edinburgh airports. We are looking for customer focused individuals who are looking for flexible work to build around their lives, not the other way around! Airport lounges offer a space for people to relax and prepare for their journey ahead. The customers can help themselves to food buffets and order drinks at the bar whilst overlooking the aircraft. What will I be doing? Kitchen Porters are responsible for ensuring a quality and stress-free airport experience. Roles include but are not limited to: · using the pot wash machine to ensure equipment is clean · brush and mop the kitchen · Restocking plates · Ensuring a clean working environment is maintained · Providing exceptional customer service The ideal candidate will be a bright and bubbly individual with a genuine passion for customer service and strong work ethic. If you have a natural ability to get along with others, then this is the role for you! What do you need? MUST hold a valid passport to access the terminal building Be able to provide 5 years work, education and address history P…

Lounge Host employer: Click To Hired

Verve Aviation is an exceptional employer that values flexibility and work-life balance, making it an ideal choice for those seeking a rewarding role in the vibrant environment of airport lounges. With a strong focus on customer service, employees are supported through comprehensive training and development opportunities, fostering both personal and professional growth. Join a dynamic team where your contributions are recognised, and enjoy the unique advantage of working in a bustling airport setting, surrounded by diverse cultures and experiences.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lounge Host

✨Tip Number 1

Familiarise yourself with the airport environment. Understanding how airport lounges operate and the services they provide can give you an edge during interviews. Visit a lounge if possible, or read up on customer experiences to get insights.

✨Tip Number 2

Highlight your customer service skills in conversations. Since this role is all about providing exceptional service, be ready to share specific examples of how you've gone above and beyond for customers in previous roles.

✨Tip Number 3

Network with current or former airport staff. They can provide valuable insights into the work culture and expectations at Verve Aviation. Plus, personal connections can sometimes lead to job referrals.

✨Tip Number 4

Be prepared for a flexible schedule. Since the role offers flexible working hours, think about how you can adapt your availability to meet the needs of the airport. Showing that you're open to various shifts can make you a more attractive candidate.

We think you need these skills to ace Lounge Host

Customer Service Skills
Communication Skills
Attention to Detail
Teamwork
Time Management
Problem-Solving Skills
Adaptability
Positive Attitude
Ability to Work Under Pressure
Basic Food Hygiene Knowledge
Organisational Skills
Flexibility
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasise any roles where you've interacted with customers or worked in a fast-paced environment, as this will resonate with the Lounge Host position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a welcoming atmosphere. Mention specific examples of how you've provided exceptional service in previous roles.

Highlight Flexibility: Since the role offers flexible working, make sure to mention your availability and willingness to adapt to different shifts. This shows that you are ready to meet the demands of the job.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.

How to prepare for a job interview at Click To Hired

✨Show Your Customer Service Skills

As a Lounge Host, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing a great experience.

✨Highlight Your Flexibility

Since the role offers flexible working hours, emphasise your adaptability and willingness to work varied shifts. Mention any past experiences where you successfully managed changing schedules or responsibilities.

✨Demonstrate Team Spirit

Working in an airport lounge requires collaboration with others. Be ready to discuss how you work well in a team, perhaps by sharing a story about a successful group project or how you resolved a conflict with a colleague.

✨Prepare for Practical Questions

Expect questions about maintaining cleanliness and ensuring a stress-free environment. Think about how you would handle specific scenarios, such as dealing with a difficult customer or managing a busy shift.

Lounge Host
Click To Hired
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