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For Companies At a Glance
- Tasks: Support the Store Manager in daily operations and drive store performance.
- Company: Join Three UK, a leader in connectivity and digital empowerment.
- Benefits: Enjoy a competitive salary, bonuses, free staff handset, and generous holiday allowance.
- Why this job: Be part of a team that values diversity and fosters personal growth.
- Qualifications: Looking for sales-focused individuals with leadership potential and a passion for customer service.
- Other info: Full training provided; no prior product knowledge required.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Retail Assistant Store Manager (Fareham) – Three UK, Fareham, England
Salary: Negotiable based on experience + an on-target bonus of 25%, paid out monthly based on your store\’s performance
Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis
Job Description
As a Retail Assistant Store Manager at Three UK, you will play a pivotal role in supporting the Store Manager with retail operations and ensuring the success of your store. You will be instrumental in driving store performance as well as being a role model for the team to deliver an exceptional customer experience.
Key Responsibilities
- Team Management Support: Coach and develop your team, in the absence of the Store Manager, equipping them with the skills and knowledge to achieve outstanding performance and exceed sales targets.
- Store Operations Support: Oversee daily operational tasks to ensure the store runs seamlessly, maintaining high efficiency and effectiveness standards.
- Customer Engagement: Deliver outstanding customer service to our customers and set a high standard by leading through example.
- Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
- Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Qualifications
- Leadership Qualities: Prior experience in a store management role or a desire to step up from an advisor position.
- Team Development: Motivated by the opportunity to coach and develop others, fostering a high-performing and cohesive team environment.
- Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs, leading by example.
- Sales Achievement: Proven ability to work towards and exceed sales targets and KPIs, leading by example.
- Problem Solving: Resourceful and proactive in resolving general and escalated enquiries and challenges.
Full training will be provided so no prior knowledge of our products is required – ambition and the drive to learn matter most.
Benefits
- A free staff handset + unlimited sim card
- 4.5% employer pension contribution
- Life assurance
- Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (pro-rata)
Need to know
We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please contact your recruiter or email jobs@three.co.uk for guidance.
We use AI in different parts of our business to boost innovation, but what we really care about is your unique experiences and achievements. During the interview, rely on your own knowledge and skills to show us who you really are—the real you.
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Retail Assistant Store Manager (Fareham) employer: Three UK
Contact Detail:
Three UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager (Fareham)
✨Tip Number 1
Familiarise yourself with Three UK's products and services. Understanding the latest smartphones and mobile plans will not only help you in customer interactions but also demonstrate your enthusiasm for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed or motivated a team in the past. This will be crucial as the role involves supporting the Store Manager and developing your team.
✨Tip Number 3
Research the local Fareham community and understand their needs regarding mobile connectivity. Being able to discuss how you can enhance customer experiences based on local insights will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to achieving sales targets. Think of specific strategies you've used in previous roles to exceed KPIs, as this is a key responsibility for the Assistant Store Manager position.
We think you need these skills to ace Retail Assistant Store Manager (Fareham)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Retail Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Leadership Skills: Since the role involves team management, emphasise any previous leadership experience you have. Provide specific examples of how you've coached or developed a team in the past, showcasing your ability to motivate others.
Showcase Customer Service Experience: Three UK values exceptional customer service. Include examples from your past roles where you delivered outstanding service or resolved customer issues effectively. This will demonstrate your customer-focused approach.
Quantify Achievements: When discussing your sales achievements or performance metrics, use numbers to quantify your success. For instance, mention how you exceeded sales targets or improved team performance by a certain percentage.
How to prepare for a job interview at Three UK
✨Show Your Leadership Skills
As a Retail Assistant Store Manager, you'll need to demonstrate your leadership qualities. Be prepared to discuss your previous experiences in managing teams, coaching others, and how you can motivate your team to achieve sales targets.
✨Understand Customer Engagement
Three UK places a strong emphasis on customer service. Make sure you can articulate your approach to delivering exceptional customer experiences and provide examples of how you've successfully engaged with customers in the past.
✨Know the Company Values
Familiarise yourself with Three UK's mission and values. During the interview, express how your personal values align with theirs, particularly around inclusivity and community engagement, as this will show that you're a good cultural fit.
✨Prepare for Performance Metrics
Be ready to discuss how you have previously met or exceeded sales targets and KPIs. Think of specific examples where you drove performance in a retail environment, as this will highlight your ability to contribute to the store's success.
