Police Community Support Officer (PCSO)
Police Community Support Officer (PCSO)

Police Community Support Officer (PCSO)

Portishead Full-Time 27600 - 36400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with the community, tackle crime, and build strong relationships.
  • Company: Join Avon and Somerset Police, a community-focused police force.
  • Benefits: Enjoy a competitive salary, comprehensive training, and employee support programmes.
  • Why this job: Make a real impact in your community while developing valuable skills.
  • Qualifications: Must be 18+, have the right to work in the UK, and a full UK driving licence preferred.
  • Other info: Attendance at a mandatory information event is required for application.

The predicted salary is between 27600 - 36400 £ per year.

Police Community Support Officer (PCSO)

Salary: £34,443 – £37,805 per annum (including allowances)

About The Role

As a PCSO, you will be the face of policing in your local community. You will work alongside police officers and other partners to tackle crime, anti‑social behaviour, and build strong relationships with the public. Your role is vital in ensuring that communities feel safe and supported. This isn’t a role that requires arrest powers; it’s about connecting, listening, and resolving issues to make a lasting difference.

Key Responsibilities

  • Engage with the community to build trust and provide reassurance.
  • Foster relationships with residents, businesses, schools and organisations to address concerns and build strong connections.
  • Patrol designated areas to deter crime and anti‑social behaviour.
  • Provide crime prevention advice and support to local residents.
  • Assist with public events and community initiatives.
  • Support victims of crime and signpost them to appropriate services.
  • Gather intelligence to support police investigations.
  • Address low‑level offences and work with partner agencies to resolve community issues.

What We’re Looking For

  • Excellent communication skills, with the ability to listen and empathise.
  • Confidence, approachability and the ability to build trust with diverse groups.
  • The capacity to remain calm under pressure and handle challenging situations.
  • High motivation and a commitment to serving the community.
  • Flexibility to work shifts, including evenings, weekends and bank holidays.

Essential Requirements

  • Aged 18 or over.
  • Right to work in the UK, without restrictions.
  • Full UK driving licence (preferred but not always required).

Why Avon and Somerset Police?

At Avon and Somerset Police, we’re more than a police force; we’re a community. Serving a diverse area that includes bustling cities, historic towns and stunning countryside, we’re proud of our work to make our region safe and welcoming for all.

Benefits & Compensation

  • A competitive salary of £27,204 to £29,859 plus shift, weekend and bank‑holiday allowances (total remuneration £34,443-£37,805).
  • Comprehensive benefits including the Local Government Pension Scheme, Employee Assistance Programme, occupational health support and access to professional learning and development.

Training

Full training programme with ongoing mentorship from experienced PCSOs.

Mandatory Information Event

  • The Bridewell Police Station, Bristol City Centre – Thursday 22 Jan 2026, 13:00‑15:00
  • Bridgwater Police Centre, Express Park – Tuesday 27 Jan 2026, 17:30‑19:30
  • Police Headquarters, Portishead – Wednesday 4 Feb 2026, 17:30‑19:30
  • Virtual session – TBC

Applications are open – don’t miss your chance to join our team and make a real impact in your community.

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Police Community Support Officer (PCSO) employer: Avon and Somerset Police

Avon and Somerset Police is an exceptional employer dedicated to fostering a strong sense of community and public service. With a competitive salary and comprehensive benefits, including access to professional development and mentorship, employees are empowered to make a meaningful impact in their local areas. The supportive work culture encourages collaboration and engagement, making it an ideal place for those passionate about community safety and well-being.
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Contact Detail:

Avon and Somerset Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Police Community Support Officer (PCSO)

✨Tip Number 1

Familiarise yourself with the local community and its specific needs. Attend community events or meetings to understand the issues residents face, which will help you connect better during your role as a PCSO.

✨Tip Number 2

Practice your communication skills by engaging with diverse groups. Volunteering in community projects can provide valuable experience in building trust and rapport, which is essential for a PCSO.

✨Tip Number 3

Research Avon and Somerset Police's recent initiatives and community programmes. Being knowledgeable about their work will show your genuine interest and commitment to making a difference in the community.

✨Tip Number 4

Prepare for the mandatory information event by thinking of questions you might have about the role. This shows your enthusiasm and helps you gather insights that could be beneficial for your application.

We think you need these skills to ace Police Community Support Officer (PCSO)

Excellent Communication Skills
Empathy and Active Listening
Conflict Resolution
Community Engagement
Relationship Building
Problem-Solving Skills
Ability to Remain Calm Under Pressure
Flexibility and Adaptability
Understanding of Crime Prevention Strategies
Teamwork and Collaboration
Public Speaking
Knowledge of Local Community Issues
Patrolling and Observation Skills
Report Writing

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Police Community Support Officer. Highlight your passion for community service and how your skills align with the role's requirements.

Tailor Your CV: Customise your CV to reflect relevant experiences that demonstrate your communication skills, ability to build trust, and commitment to serving the community. Use specific examples from past roles or volunteer work.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying. Discuss why you want to join Avon and Somerset Police and how you can contribute to making a difference in the community.

Prepare for the Information Event: Attend the mandatory information event as part of the application process. Prepare questions about the role and the organisation, and be ready to discuss your interest in community policing.

How to prepare for a job interview at Avon and Somerset Police

✨Show Your Passion for Community Engagement

Make sure to express your genuine passion for making a difference in the community. Share any relevant experiences where you've engaged with local residents or contributed to community initiatives, as this will resonate well with the interviewers.

✨Demonstrate Excellent Communication Skills

As a PCSO, communication is key. Prepare examples of how you've effectively communicated in challenging situations, whether it's resolving conflicts or providing support to individuals. This will showcase your ability to connect and empathise with diverse groups.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to remain calm under pressure. Think of specific instances where you successfully handled difficult situations, and be ready to discuss your thought process and actions.

✨Research Avon and Somerset Police

Familiarise yourself with the values and mission of Avon and Somerset Police. Understanding their approach to community policing will help you align your answers with their goals and demonstrate your commitment to their vision.

Police Community Support Officer (PCSO)
Avon and Somerset Police
Location: Portishead
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