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- Tasks: Carry out plumbing repairs and installations while providing excellent customer service.
- Company: Join Mears Group PLC, a national company dedicated to making a positive difference in communities.
- Benefits: Enjoy 25 days annual leave, a company van, fuel card, and exclusive staff perks.
- Why this job: Be part of a supportive team that values diversity and offers opportunities for social impact.
- Qualifications: NVQ level 2 in Plumbing or relevant experience; full UK driving licence required.
- Other info: Mears promotes social mobility and supports volunteering in the community.
The predicted salary is between 31400 - 37485 £ per year.
Plumber – Tower Hamlets
Annual salary up to £38,703.26 per annum, plus company van & fuel card. 42.5 hours per week (8-5 Monday‑Friday).
Responsibilities
- Carry out responsive plumbing repairs in occupied properties
- Diagnose and repair leaks, blockages, and drainage issues
- Replace taps, toilets, cisterns, basins, and other sanitary ware
- Repair or replace pipework, valves, and fittings
- Investigate and resolve issues with hot water systems and radiators
- Ensure all work complies with current plumbing regulations and health and safety standards
- Record job details, materials used, and completion notes using handheld devices or job sheets
- Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
- Maintain tools, equipment, and company vehicle in good working order
- Work respectfully in residents’ homes, maintaining a clean and safe environment
- Identify and report any additional works, safeguarding concerns, or property issues
- Participate in the out‑of‑hours emergency rota when required
- Adhere to all health and safety policies and procedures
Role Criteria
- Proven experience in domestic repairs and maintenance in a plumbing position
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault‑finding and problem‑solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out‑of‑hours emergency rota
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – organised as a massive thank you from the Executive team for all the hard work
- Volunteering Leave – paid volunteering in the community, supporting our social value commitment
- Staff perks with Mears Rewards – discounts of up to 10% on groceries, holidays, eye test vouchers, ShareSave scheme, and more
- Family‑friendly policies
- Company van, fuel card, and uniform
All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points.
Awards: Disability confident employer, Armed Forces Covenant support, Gold Award in the Defence Employer Recognition Scheme, Endorser Award for the Career Transition Partnership, social mobility initiatives.
Contact: Laura Bourne (laura.bourne@mearsgroup.co.uk) – we are here to support you through every step of the application process.
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Plumber employer: Mears Group PLC
Contact Detail:
Mears Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber
✨Tip Number 1
Make sure to highlight your NVQ level 2 in Plumbing or relevant experience during any conversations you have. This qualification is crucial for the role, and demonstrating your expertise can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Mears Group's values and commitment to customer care. During interviews or discussions, mention how your own values align with theirs, especially regarding making a positive difference in the community.
✨Tip Number 3
Prepare to discuss your experience working both independently and as part of a team. Mears Group values teamwork, so sharing specific examples of how you've successfully collaborated with others will demonstrate your fit for the role.
✨Tip Number 4
Since the role involves driving a company vehicle, ensure you are clear about your driving history and eligibility. Being over 21 and having held your licence for more than three months is essential, so be ready to discuss this if asked.
We think you need these skills to ace Plumber
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Plumber position at Mears Group. Familiarise yourself with the day-to-day duties and the skills needed, such as NVQ level 2 in Plumbing or relevant experience.
Tailor Your CV: Customise your CV to highlight your plumbing experience and relevant qualifications. Emphasise your customer service skills and ability to work both independently and as part of a team, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for plumbing and your desire to contribute positively to Mears Group. Mention specific experiences that demonstrate your skills and how they align with the company's values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a plumber.
How to prepare for a job interview at Mears Group PLC
✨Showcase Your Plumbing Skills
Be prepared to discuss your experience with both 1st and 2nd fix plumbing. Highlight specific projects you've worked on, especially those involving leak detection and repairs, as these are key responsibilities for the role.
✨Emphasise Customer Service
Since providing high levels of customer care is crucial, think of examples where you've gone above and beyond for a customer. This will demonstrate your commitment to excellent service, which Mears Group values highly.
✨Demonstrate Teamwork and Initiative
Mears Group looks for great team players who can also work independently. Prepare to share instances where you successfully collaborated with others, as well as times when you took the initiative to solve problems on your own.
✨Know the Company Values
Familiarise yourself with Mears Group's mission and values, particularly their commitment to making a positive difference in the community. Being able to align your personal values with theirs can set you apart from other candidates.
