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- Tasks: Become a luxury brand evaluator, assessing customer experiences and providing feedback.
- Company: Join CXG, a global leader in customer experience with iconic luxury brands.
- Benefits: Enjoy flexible assignments, compensation for your time, and potential reimbursement on purchases.
- Why this job: Shape the future of luxury while working with prestigious brands you love.
- Qualifications: Must be 18+, a current customer of premium brands, and detail-oriented.
- Other info: No prior experience needed; just a passion for luxury and honest feedback.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility – each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities – perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners:
Fashion & Couture
• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
• Guerlain, Sephora, L’Oréal, Givenchy
Automotive
• Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
1. Choose your assignments – align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online – engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully – check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback – use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
- Must be 18 years or older.
- Current customer of premium and luxury brands.
- Not currently under contract with any retail brands, to ensure impartiality.
- Punctual, organized, detail-oriented, and reliable.
- Observant and passionate about customer experience.
- No prior experience is required; we value honest feedback from genuine customers.
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Become a Luxury Brand Evaluator in Liverpool, UK- Apply Now employer: Cxg
Contact Detail:
Cxg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Become a Luxury Brand Evaluator in Liverpool, UK- Apply Now
✨Tip Number 1
Familiarise yourself with the luxury brands mentioned in the job description. Understanding their values, customer service standards, and product offerings will help you stand out during any discussions or interviews.
✨Tip Number 2
Network with current or former evaluators if possible. They can provide insights into the role and share tips on how to excel in your evaluations, which could give you an edge over other candidates.
✨Tip Number 3
Demonstrate your passion for luxury brands by engaging with them on social media. Commenting on their posts or sharing your experiences can showcase your enthusiasm and knowledge about the industry.
✨Tip Number 4
Prepare to discuss your personal experiences with luxury brands during any interviews. Highlight specific instances where you received exceptional service or had a memorable shopping experience to illustrate your understanding of customer expectations.
We think you need these skills to ace Become a Luxury Brand Evaluator in Liverpool, UK- Apply Now
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a luxury brand evaluator entails. Familiarise yourself with the responsibilities and expectations outlined in the job description.
Tailor Your CV: Highlight any relevant experience or skills that align with the luxury market and customer service. Emphasise your attention to detail, organisation, and passion for premium brands.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for luxury brands and your understanding of customer experience. Mention specific brands you admire and how you can contribute to their success.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Cxg
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury brands during the interview. Share personal experiences with premium products and how they have influenced your perception of customer service.
✨Demonstrate Attention to Detail
As a luxury brand evaluator, attention to detail is crucial. Prepare examples of situations where you noticed small details that made a significant impact on your experience, whether in retail or other settings.
✨Familiarise Yourself with the Brands
Research the luxury brands mentioned in the job description. Understanding their values, customer service standards, and recent news will help you answer questions more effectively and show your commitment to the role.
✨Prepare Questions About the Role
Think of insightful questions to ask about the role and the company. This shows your genuine interest and helps you understand how you can contribute to enhancing customer experiences for luxury brands.
