At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, enjoy the open road, and make a real difference in customers' lives.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and excellent people skills.
- Other info: Shifts can start as early as 6am and finish as late as 11pm.
Home Delivery Driver
Hourly rate: Β£13.27
Key benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Purpose: Weβre hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youβll be delivering shopping & connecting directly with customers as the face of Iceland.
In This Role You Can Expect To
- Ensure safe van loading procedures are followed (heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Home Delivery Driver
β¨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
β¨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a lasting impression on both customers and hiring managers.
β¨Tip Number 3
Demonstrate your ability to work as part of a team by sharing examples from previous jobs or experiences. Highlighting your teamwork skills can show that you're ready to jump in and help wherever needed.
β¨Tip Number 4
Be prepared to discuss how you handle challenges on the road, such as delays or difficult customers. Showing that you can maintain a positive attitude and find solutions will set you apart from other candidates.
We think you need these skills to ace Home Delivery Driver
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Iceland Foods is looking for in a Home Delivery Driver. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that match the job requirements. Emphasise any previous driving roles, customer service experience, or teamwork situations that showcase your ability to handle a hectic workload.
Craft a Strong Cover Letter: Write a cover letter that demonstrates your passion for the role and your understanding of the company's values. Mention your driving licence status and how your interpersonal skills make you a great fit for the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a delivery driver.
How to prepare for a job interview at Iceland Foods
β¨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share specific examples that demonstrate your ability to connect with people.
β¨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a previous job or during group activities. Emphasise your willingness to help out in various store operations beyond just driving.
β¨Be Ready for the Open Road
Since this job involves driving, it's important to express your enthusiasm for being on the road. Talk about your driving experience, your understanding of road safety, and how you manage time effectively to ensure timely deliveries.
β¨Prepare for Flexibility
Shifts can start early and finish late, so show that you're adaptable. Discuss your availability and willingness to work varied hours. This will demonstrate your commitment to meeting the needs of the business and its customers.