Progress Coach

Progress Coach

Application Deadline: 12 November 2025

Department: Student Support

Employment Type: Permanent – Full Time

Location: Harborne, Birmingham, UK

Reporting To: Assistant Principal Personal Development

Compensation: £20,235 / year

Description

Overall responsibility for monitoring and tracking the progress and transition for a caseload of identified learners, so that each learner is able to optimise their performance at Queen Alexandra College and meet their potential. This role is carried out in partnership with the learner and other key staff.

Hours: 09:00 to 16:00
Contract: Permanent, term time only
Weeks: 39 Weeks (45.2 weeks, including Bank Holidays and annual leave)

Key Responsibilities

• Provide one-to-one support for up to 30 students (and, where appropriate, small group support) to monitor progress over time.
• Support student understanding of the tutorial curriculum, including British Values, Consent, and Prevent Strategy requirements, and contribute where appropriate to Tutorial Curriculum materials.
• Follow a fortnightly meeting schedule with allocated learners to discuss all aspects of progress, including education, independence, behaviour, attendance, and other agreed goals.
• Meet with students on an informal, ad hoc basis when necessary.
• Lead on collaborative working with the learner’s internal and external network of learning and support, including college staff, parents/carers and external agencies.
• Prepare and contribute to the Education, Health and Care Plan review meeting within the college and in collaboration with the QAC Learner Journey Team.
• Oversee the identification of long‑term and medium‑term goals in collaboration with main programme tutors.
• Oversee the identification of personal development targets in collaboration with main programme tutors.
• Input, track and report on progress towards goals and targets through the College Databridge MIS system.
• Attendance monitoring and reporting.
• Co‑ordinate planning and review of all aspects of learner progress.
• Establish intervention strategies to support learners’ progress.
• Act as a key point of contact for parents, wider staff and other stakeholders.
• Co‑ordinate key staff working with allocated learners.
• Ensure coherent planning for destination and outcomes, and Next Steps in collaboration with the QAC Transition Team.
• Model best practice in Tutorials for the wider Personal Tutor team.
• Act as a positive role model for students and deal with low‑level disruptive behaviour appropriately.
• Take responsibility for own management of the identified caseload of learners.
• Responsible for taking all appropriate measures to safeguard young people and promote their welfare.
• Contribute to the development and maintenance of a positive culture that embeds the College’s values, ensuring learners and staff feel valued, safe and supported.
• Committed to a culture of continuous improvement and ensuring that own contribution to the role and the College is of the highest standard.
• Represent the College positively and effectively in dealings with external parties.
• Take responsibility for own continuing professional development as agreed in the appraisal process.
• Liaise closely with curriculum area staff and managers to ensure learners are making strong academic and work experience progress.
• Work collaboratively with learners and key staff by taking a person‑centred approach to planning, learning, development and transition.
• Attend Progress Coach team meetings as required and contribute to the development of the practice within the team.
• Be responsible for liaising with the Learner Journey team to keep placement paperwork up to date and pass any changes to funding bodies.
• Contribute to the development of recording progress on the College MIS system, including recording contact time with learners.
• Develop and maintain skills and knowledge to competently perform the role through research and training as identified during the appraisal process.
• Comply with college policies and procedures.
• Carry out any other reasonable duties requested by the line manager.

Skills, Knowledge and Expertise

• Level 2 numeracy and literacy, or evidence of Level 2 competence.
• Appropriate academic or vocational qualification equivalent to Level 3, with willingness to progress to Level 4.
• Clear understanding of the Preparation for Adulthood Outcomes.
• Previous experience of direct work with young people with SEND.
• Experience working in multidisciplinary teams in the education sector.
• Ability to develop positive working relationships with individuals at all levels to promote the College.
• Highly developed communication (written and verbal), presentation, external liaison and networking skills.
• Good organisational and time‑management skills.
• Systematic problem‑solving ability.
• Positive, proactive attitude.
• Strong commitment to learner success and excellence.
• Commitment to equality and diversity throughout all aspects of College life.
• Ability to motivate and encourage others, inspiring trust and a sense of common purpose.
• Effective teamwork and critical understanding of the roles of other staff.
• Demonstrated understanding of safeguarding responsibilities and commitment to promoting the welfare of young people.

Why work at Queen Alexandra College

Join our team at Queen Alexandra College! We are passionate about making a difference to the lives of students with special educational needs. You will thrive in an inclusive and supportive academic environment and be part of a vibrant College moving forward and making a real difference to the futures of our students.

The newly structured Queen Alexandra Charity Birmingham offers you the chance to have a positive impact as you join a committed group of colleagues ensuring all students achieve their aims and aspirations.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities. Class sizes are designed to meet specific needs with high support levels.

Benefits

Our benefits include:

• Access to on‑site car parking.
• Use of QAC Fitness Centre (subject to opening hours).
• Cycle to Work Scheme (Salary Sacrifice).
• 24/7 Employee Assistance Programme Helpline (BHSF).
• Access to Education Support Free Helpline for Teachers & Education Staff.
• QAC Mental Health First Aiders & activities to support health and wellbeing.
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services.
• Annual flu vaccination/voucher.
• Access to other benefit/discount schemes (e.g. Blue Light Card, Totum, NUS, charity worker discounts, teacher discounts).
• Delta Advantage programme – free programme offering savings up to 20% (https://www.dell.com/en-uk/lp/dell-advantage).
• Health and Wellbeing Services (Occupational Health/Counselling).
• Free tea/coffee and staff room facilities.
• Dining room facilities with hot/cold food (free meal provided for those supporting students at mealtimes).
• Additional discretionary concessionary/closure days as part of leave entitlement (including Christmas/New Year period).
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service.
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria).
• Occupational sick pay (based on length of service).
• On‑site wellbeing activities (e.g. yoga, meditation).
• Support for training/CPD (study leave and/or funding).
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

Application Process

We look forward to receiving your application and learning more about your qualifications, skills, personal qualities and experience that you would bring to the role and to QAC. Please upload a CV/Resume with details of your full employment history, including education, employment and voluntary work, and a statement of the personal qualities and experience you believe are relevant to the post and how this meets the job description and person specification requirements.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College’s Safeguarding Policies are available here – https://www.qac.org.uk/safeguarding.

As part of our commitment to safer recruitment and selection policy, short‑listed candidates will be subject to an online search and checks.