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For Companies At a Glance
- Tasks: Lead a vibrant centre, ensuring fun and safety for customers and team.
- Company: Join Hollywood Bowl Group, a leader in family entertainment with 74 UK centres.
- Benefits: Enjoy performance bonuses, discounts, free games, and ongoing training opportunities.
- Why this job: Shape the business while fostering a fun culture and making a real impact.
- Qualifications: Experience as a General Manager in leisure or retail, managing budgets over £1m.
- Other info: Flexible hours, including nights and weekends, with a focus on diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
About the role
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Outperformance bonus: Up to 15% of your centre's outperformance, paid annually (Average bonus FY23 was £40,000!)
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Earn additional days holiday with length of service up to five days
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Employee Assistance Programme (EAP) for you and your family, plus access to dedicated Mental Health First Aiders
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- Willingness to work nights and weekends
The Who...
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 74 centres across the UK and 13 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
General Manager employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Hollywood Bowl Group's values and mission. Understanding their commitment to diversity and inclusion will help you align your personal values with the company, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Hollywood Bowl Group. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare specific examples of how you've successfully managed budgets and driven performance in previous roles. Highlighting your hands-on experience in similar environments will demonstrate your capability to excel as a General Manager.
✨Tip Number 4
Showcase your leadership style by discussing how you've motivated and developed teams in the past. Emphasising your passion for people and your coaching abilities will resonate well with the hiring team.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a General Manager, particularly in the leisure, hospitality, or retail industry. Emphasise your budget management skills and any achievements related to optimising sales and performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for people and your ability to coach and develop teams. Mention specific examples of how you've created a vibrant environment in previous roles and how you can bring that to Hollywood Bowl Group.
Highlight Relevant Skills: In your application, focus on key skills such as resilience, flexibility, and adaptability. Provide examples of how you've successfully navigated fast-paced environments and maintained high operational standards.
Showcase Your Leadership Style: Demonstrate your leadership style in your application by sharing anecdotes that illustrate your motivational approach. Highlight how you've inspired teams to deliver outstanding service and achieve business goals.
How to prepare for a job interview at Hollywood Bowl Group
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development strategies.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've managed budgets and driven financial performance in previous positions, especially if you've handled budgets of at least £1m.
✨Emphasise Your Customer Focus
Hollywood Bowl Group values outstanding customer service. Prepare to share specific instances where you've enhanced customer experiences or resolved issues effectively, showcasing your passion for people.
✨Demonstrate Adaptability
The role requires resilience and flexibility in a fast-paced environment. Think of examples that highlight your ability to adapt to changing circumstances and how you maintain operational standards under pressure.
