Casual F&B Supervisor

Casual F&B Supervisor

Derby Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead F&B staff, oversee operations, and ensure top-notch guest experiences.
  • Company: Join Legends & ASM Global, leaders in sports and live events, creating unforgettable experiences.
  • Benefits: Enjoy discounted event tickets, life assurance, health support, and a pension contribution.
  • Why this job: Be part of a new venue, shaping the future of live entertainment with a dynamic team.
  • Qualifications: 2-3 years in F&B, strong leadership skills, and a knack for customer service.
  • Other info: Flexible working arrangements available; we value diversity and inclusion.

The predicted salary is between 24000 - 36000 £ per year.

About LEGENDS & ASM Global
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centres and theatres.
Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
The Venue
Vaillant Live is a cutting-edge events complex with a capacity of up to 3,500 people. It is designed to host a variety of events, including large corporate conferences, exhibitions, trade shows, major touring concerts, stand-up comedy, family performances, and sporting events. This is a fantastic opportunity to be part of a brand-new venue from the ground up.
About The Role
The F&B Supervisor is responsible for overseeing the daily operations of the food and beverage premium service areas to ensure smooth operations and high-quality guest experiences. This includes managing staff, maintaining service standards, coordinating with kitchen and front-of-house teams, and ensuring compliance with safety and hygiene regulations.
What we can offer
Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites.
We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you\’re contributing to our success with our Life Assurance policy.
A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list.
Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield ; ASM will support with these unexpected costs. For you and any children.
We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.
We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.
Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet
Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team.
Key Responsibilities:

  • Lead and support F&B staff to ensure exceptional service, professionalism, and team performance
  • Oversee daily operations, coordinate between kitchen and service teams, and ensure smooth workflow
  • Handle guest inquiries, resolve issues, and maintain high levels of customer satisfaction
  • Manage inventory, control costs, and ensure compliance with health and safety standards
  • Assist with events, staff scheduling, reporting, and secure payment processing via EPOS system.
  • About You:

  • 2-3 years of F&B experience, preferably in a supervisory role
  • Strong leadership, interpersonal, and communication skills
  • Proven ability to manage customer service issues and resolve complaints effectively
  • Solid knowledge of F&B operations, health regulations, and inventory control
  • Flexible availability and ability to thrive in a fast-paced, multitasking environment
  • Inclusive Workplace
    At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There\’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
    We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
    If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.
    Team Venues Role F&B Supervisor (Casual) Locations Vaillant Live

    Casual F&B Supervisor employer: Legends/ASM Global Europe

    At ASM Global, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and innovation. As a Casual F&B Supervisor at the state-of-the-art Vaillant Live venue, you will enjoy competitive benefits, including access to discounted event tickets, comprehensive health support, and opportunities for personal growth in a dynamic environment. Join us in transforming live entertainment while ensuring a rewarding career path in a company that truly cares about its people.
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    Contact Detail:

    Legends/ASM Global Europe Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Casual F&B Supervisor

    ✨Tip Number 1

    Familiarise yourself with the specific events hosted at Vaillant Live. Understanding the venue's unique offerings and the types of events can help you demonstrate your enthusiasm and knowledge during any discussions.

    ✨Tip Number 2

    Network with current or former employees of ASM Global or Legends. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.

    ✨Tip Number 3

    Showcase your leadership skills by discussing specific examples from your previous roles where you successfully managed a team or resolved customer service issues. This will highlight your suitability for the F&B Supervisor position.

    ✨Tip Number 4

    Be prepared to discuss how you would handle high-pressure situations typical in a fast-paced environment like Vaillant Live. Demonstrating your ability to thrive under pressure will set you apart from other candidates.

    We think you need these skills to ace Casual F&B Supervisor

    Leadership Skills
    Interpersonal Skills
    Communication Skills
    Customer Service Management
    Problem-Solving Skills
    Knowledge of F&B Operations
    Health and Safety Compliance
    Inventory Management
    Cost Control
    Event Coordination
    Multitasking Ability
    Flexibility in Availability
    Team Performance Management
    Conflict Resolution

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage operations, especially any supervisory roles. Use specific examples to demonstrate your leadership skills and ability to manage customer service issues.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention your understanding of ASM Global's commitment to excellence in live events and how your values align with theirs.

    Highlight Relevant Skills: In your application, emphasise your strong interpersonal and communication skills, as well as your knowledge of health regulations and inventory control. These are crucial for the F&B Supervisor position.

    Show Enthusiasm for the Role: Convey your excitement about being part of a new venue like Vaillant Live. Discuss how you can contribute to creating exceptional guest experiences and supporting the team in a fast-paced environment.

    How to prepare for a job interview at Legends/ASM Global Europe

    ✨Showcase Your Leadership Skills

    As a Casual F&B Supervisor, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully led teams in the past, resolved conflicts, and maintained high service standards.

    ✨Know Your F&B Operations

    Brush up on your knowledge of food and beverage operations, including health regulations and inventory control. Being able to discuss these topics confidently will show that you're well-prepared for the role.

    ✨Prepare for Customer Service Scenarios

    Expect questions about handling customer complaints and ensuring guest satisfaction. Think of specific instances where you've turned a negative experience into a positive one, as this will highlight your problem-solving skills.

    ✨Emphasise Flexibility and Multitasking

    The role requires thriving in a fast-paced environment. Be ready to discuss how you've managed multiple tasks simultaneously and adapted to changing situations in previous jobs.

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