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For Companies At a Glance
- Tasks: Deliver shopping to customers' doors while providing top-notch customer service.
- Company: Iceland Foods is a leading retailer known for its frozen food and exceptional service.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of Iceland, connect with customers, and enjoy the open road.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
The predicted salary is between 22000 - 30000 £ per year.
Overview
We’re hiring Home Delivery Drivers who take pride in providing excellent service and enjoy being out on the road. In this role you’ll be delivering shopping and connecting directly with customers as the face of Iceland. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people.
Responsibilities
- Ensure safe van loading procedures are followed (i.e., heavy lifting & manual handling)
- Always adhere to safe driving practices
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts; patterns can vary between 6am & 11pm
Apply If You
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What To Expect From Us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
Hourly rate and Benefits
Hourly rate: £13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
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Home Delivery Driver employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the quickest routes and potential traffic hotspots can help you stand out as a reliable driver who values efficiency.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a lasting impression on both customers and hiring managers.
✨Tip Number 3
Be prepared to discuss how you handle challenges on the road, such as delays or difficult customers. Sharing specific examples can demonstrate your problem-solving abilities and commitment to excellent service.
✨Tip Number 4
Emphasise your teamwork skills, as the role requires collaboration with store staff. Mention any previous experiences where you successfully worked as part of a team to achieve common goals.
We think you need these skills to ace Home Delivery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role involves delivering shopping and providing exceptional customer service, make sure to emphasise any previous experience you have in customer-facing roles. Use specific examples to demonstrate your interpersonal skills.
Showcase Teamwork Abilities: The job requires being a team player, so include experiences where you've successfully worked as part of a team. Mention any instances where you helped colleagues or contributed to a positive team environment.
Detail Your Driving Experience: As a Home Delivery Driver, having a valid driving licence is crucial. Clearly state how long you’ve held your licence and any relevant driving experience. If you have experience with delivery or logistics, be sure to mention that too.
Express Your Enthusiasm for the Role: Convey your passion for the open road and working with customers. A positive attitude can set you apart from other candidates. Share why you want to work for Iceland Foods specifically and how you align with their values.
How to prepare for a job interview at Iceland Foods
✨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of Iceland Foods. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
This role requires you to be a team player. Be prepared to discuss times when you've worked collaboratively with others, whether in a driving role or another job. Emphasise your willingness to help out in other areas of the store when needed.
✨Be Ready for the Open Road
Since this job involves driving, it's important to convey your comfort and enthusiasm for being on the road. Talk about your driving experience, your knowledge of local routes, and how you manage time effectively to meet delivery schedules.
✨Prepare for Flexibility
Shifts can start early and finish late, so show that you're flexible with your availability. Discuss your ability to adapt to changing schedules and how you manage work-life balance while meeting the demands of the job.
