Floating Support Worker
Floating Support Worker

Floating Support Worker

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support survivors of domestic abuse with practical and emotional assistance.
  • Company: Join Refuge, a leading organization dedicated to helping survivors of domestic abuse.
  • Benefits: Gain valuable experience while making a real difference in people's lives.
  • Why this job: Be part of a compassionate team that empowers individuals to rebuild their lives.
  • Qualifications: Must be a woman; experience in support work is a plus.
  • Other info: Participate in an on-call rota and work closely with various partners.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 21 April 2025

Interview Date: 29 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.  

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Floating Support Worker employer: Refuge

Refuge is an exceptional employer, offering a supportive and empowering work environment for Floating Support Workers dedicated to making a difference in the lives of survivors of domestic abuse. Located in Warwickshire, our team benefits from comprehensive training, ongoing professional development opportunities, and a strong culture of collaboration and respect. By joining us, you will not only contribute to meaningful change but also be part of a community that values your well-being and growth.
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Contact Detail:

Refuge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floating Support Worker

✨Tip Number 1

Familiarize yourself with the principles and values of Refuge. Understanding their approach to supporting survivors of domestic abuse will help you align your responses during the interview with their mission.

✨Tip Number 2

Highlight any relevant experience you have in providing emotional support or working with vulnerable populations. Be prepared to share specific examples that demonstrate your ability to handle sensitive situations.

✨Tip Number 3

Research local resources and services available for survivors of domestic abuse in Warwickshire. Being knowledgeable about the community landscape can show your commitment and readiness to assist clients effectively.

✨Tip Number 4

Prepare to discuss your approach to safety planning and how you would create a supportive environment for survivors. This is crucial for the role, so think about strategies you would implement to ensure their well-being.

We think you need these skills to ace Floating Support Worker

Empathy and Compassion
Active Listening
Communication Skills
Problem-Solving Skills
Knowledge of Domestic Abuse Issues
Safety Planning
Case Management
Collaboration with Statutory and Voluntary Partners
Emotional Resilience
Organizational Skills
Ability to Work Under Pressure
Understanding of Welfare and Benefits Systems
Advocacy Skills
Crisis Intervention Techniques
Flexibility and Adaptability

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Floating Support Worker position. Understand the key responsibilities and requirements, especially the importance of providing emotional and practical support to survivors of domestic abuse.

Highlight Relevant Experience: In your application, emphasize any previous experience you have in supporting vulnerable individuals, particularly in domestic abuse or similar settings. Use specific examples to demonstrate your skills in safety planning and welfare support.

Showcase Your Values: Make sure to convey your alignment with Refuge's philosophical principles in your cover letter. Discuss your commitment to creating a safe and supportive environment for survivors and how you embody these values in your work.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Floating Support Worker role. Use keywords from the job description to ensure your application stands out and clearly shows that you meet the criteria.

How to prepare for a job interview at Refuge

✨Understand the Role

Make sure you have a clear understanding of what a Floating Support Worker does. Familiarize yourself with the specific responsibilities, such as providing emotional support and safety planning for survivors of domestic abuse.

✨Show Empathy and Compassion

During the interview, demonstrate your ability to empathize with survivors. Share examples from your past experiences where you provided support to individuals in crisis, highlighting your compassionate approach.

✨Highlight Collaboration Skills

This role requires working closely with various partners. Be prepared to discuss your experience in collaborating with statutory and voluntary sector organizations, and how you can contribute to a holistic support system for survivors.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Practice responding to hypothetical scenarios related to domestic abuse support to showcase your critical thinking and decision-making abilities.

Floating Support Worker
Refuge
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  • Floating Support Worker

    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-04-10

  • R

    Refuge

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