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- Tasks: Support survivors of domestic abuse with practical and emotional assistance.
- Company: Join Refuge, the UK's largest provider of specialist domestic abuse services.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a compassionate and empowering culture.
- Qualifications: This role is open to women only, as per the Occupational Requirement under the Equality Act 2010.
- Other info: Full-time position with an on-call rota; ideal for those passionate about social impact.
The predicted salary is between 25857 - 25857 £ per year.
Job Title: Floating Support Worker Location: Warwickshire Salary: £25,857.12 per annum Contract type: Full Time, Permanent Hours: 37.5 hours per week This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles. The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met. As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 28 January 2026 Interview Date: 16 February 2026
Contact Detail:
Refuge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by survivors of domestic abuse. Understanding their needs and the support systems available will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the domestic abuse sector. Attend relevant workshops or seminars to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Research Refuge’s values and mission thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle various situations involving survivors, as this will showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Floating Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Floating Support Worker. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in providing support, particularly in domestic abuse contexts. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide high-quality support.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting survivors of domestic abuse. Share specific examples of how you have provided emotional and practical support in previous roles, and explain why you want to work with Refuge.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Refuge
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Floating Support Worker. Be prepared to discuss how your skills and experiences align with the specific needs of survivors of domestic abuse.
✨Show Empathy and Compassion
This role requires a high level of emotional intelligence. During the interview, demonstrate your ability to empathise with survivors and articulate how you would provide support in a sensitive and understanding manner.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle crisis situations. Think of examples from your past experiences where you successfully supported someone in need or managed a challenging situation.
✨Research Refuge and Its Values
Familiarise yourself with Refuge's mission and values. Be ready to discuss why you want to work for them specifically and how you can contribute to their goals in supporting survivors of domestic abuse.
