Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Enjoy a supportive culture, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact on people's lives while working in a diverse and innovative environment.
- Qualifications: Must be an accredited practitioner or have relevant qualifications and experience in counselling.
- Other info: Fully vaccinated candidates are preferred for health safety compliance.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Independent EAP Counsellor (Darlington, England, UK), Belfast
col-narrow-left
Client:
LifeWorks
Location:
Belfast, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
2ecb86cb850c
Job Views:
10
Posted:
18.07.2025
Expiry Date:
01.09.2025
col-wide
Job Description:
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We\’re seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner\’s Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
#J-18808-Ljbffr
Independent EAP Counsellor (Darlington, England, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Darlington, England, UK)
✨Tip Number 1
Familiarise yourself with the specific requirements for EAP counselling roles, especially the qualifications and experience needed. Make sure you can clearly articulate how your background aligns with these expectations during any discussions.
✨Tip Number 2
Network with other professionals in the field of EAP counselling. Attend relevant workshops or webinars to connect with potential colleagues and learn more about the industry trends that could benefit your application.
✨Tip Number 3
Prepare to discuss your approach to short-term counselling and how you manage online referrals. Having specific examples ready will demonstrate your capability and understanding of the role's demands.
✨Tip Number 4
Research TELUS Health and their values. Understanding their mission and how they empower individuals can help you tailor your conversation to show that you are a good fit for their culture and objectives.
We think you need these skills to ace Independent EAP Counsellor (Darlington, England, UK)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Independent EAP Counsellor position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Qualifications: Ensure you clearly outline your qualifications, such as BACP/UKCP/COSCA/BPS accreditation or equivalent. If you are not accredited, emphasise your diploma level qualification and relevant counselling experience.
Showcase Your Experience: Detail your experience in providing short-term counselling services, including the number of sessions you've conducted and any specific methodologies you use. Mention your ability to manage online referrals and collaborate with case management teams.
Prepare a Strong Cover Letter: Craft a compelling cover letter that reflects your passion for mental health and well-being. Discuss how your values align with TELUS Health's mission and how you can contribute to their team.
How to prepare for a job interview at Lifeworks
✨Understand the EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model. Be prepared to discuss how you would approach short-term counselling and manage online referrals effectively, as this is a key aspect of the role.
✨Showcase Your Qualifications
Highlight your relevant qualifications and experience during the interview. If you're not accredited, be ready to explain your diploma-level qualification and your 450+ counselling hours, as well as your membership in a professional counselling body.
✨Demonstrate IT Proficiency
Since the role requires IT literacy, ensure you can discuss your experience with Microsoft Word, email, and online systems. You might even want to mention any specific tools or software you've used in previous roles.
✨Emphasise Collaboration Skills
The ability to work collaboratively with the Case Management team is crucial. Prepare examples from your past experiences where you successfully worked as part of a team, especially in a counselling or healthcare setting.
