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For Companies At a Glance
- Tasks: Manage key client relationships and drive strategic growth in Cyber Security.
- Company: Join a high-growth managed services provider in the dynamic IT sector.
- Benefits: Enjoy a competitive salary, bonuses, private health insurance, and generous leave.
- Why this job: Build strong relationships, influence strategy, and work in a collaborative team environment.
- Qualifications: Experience in Account Management, excellent communication skills, and a passion for Cyber Security.
- Other info: Hybrid working model with regular team socials and a £1,000 annual training budget.
The predicted salary is between 32000 - 56000 £ per year.
Job Description
Cyber Security Partner Success Manager
Location: Hybrid (London – occasional client travel)
Department: Partner Success / Cyber Security
Type: Full-time
£60-£70,000
About the Role
My client is seeking a Cyber Security Partner Success Manager to join our Partner Success team. You’ll manage key Security Operations Centre (SOC) accounts, ensuring clients gain maximum value from our services while driving continuous improvement and growth opportunities.
You’ll act as a trusted advisor to senior stakeholders, guiding them on security strategy, risk reduction, and best practice implementation.
Key Responsibilities
- Build and maintain strong relationships with SOC clients through regular meetings and strategic reviews.
- Deliver Quarterly Business Reviews and support clients in developing their cyber security roadmaps.
- Act as an escalation point for cyber security issues and liaise with SOC leadership on emerging trends.
- Analyse service performance and contribute to quality improvement initiatives.
- Develop and manage client Capability and Maturity Models and security roadmaps.
- Identify opportunities to expand services and enhance client value.
- Support financial oversight, including billing accuracy and account profitability.
About You
- Experienced in cyber security, ideally within a SOC or managed security environment.
- Skilled at building relationships with senior stakeholders and communicating complex security topics clearly.
- Highly organised, detail-oriented, and process-driven.
- Confident presenting to executive audiences and facilitating strategic discussions.
- Collaborative and proactive in driving client success.
What We Offer
- Competitive salary and benefits.
- Professional growth and certification opportunities.
- Collaborative, forward-thinking team environment.
- Exposure to leading-edge security technologies.
Please Apply – Olivia.castle@sandersonplc.com
Partner Success Manager employer: Sanderson
Contact Detail:
Sanderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Success Manager
✨Tip Number 1
Familiarise yourself with the Cyber Security and IT services landscape. Understanding current trends, challenges, and opportunities in this field will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who work in account management or partner success roles. Attend relevant events, webinars, or online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven growth in previous roles. Highlight your ability to identify upselling opportunities and how you've influenced client strategies in the past.
✨Tip Number 4
Research the company’s existing client portfolio and their approach to service delivery. Being able to speak knowledgeably about their clients and how you can contribute to their success will set you apart from other candidates.
We think you need these skills to ace Partner Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in tech or professional services. Emphasise your skills in client relationship building and sales growth strategies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Cyber Security and IT services. Mention specific examples of how you've successfully managed key accounts and driven growth in previous roles.
Highlight Relevant Skills: In your application, focus on your organisational skills, communication abilities, and detail-oriented approach. These are crucial for the Partner Success Manager role and will set you apart from other candidates.
Showcase Your Understanding of the Industry: Demonstrate your knowledge of Managed Services Providers and Security Operations Centres. This will show that you understand the context of the role and are prepared to engage with both technical teams and C-level executives.
How to prepare for a job interview at Sanderson
✨Showcase Your Relationship-Building Skills
As a Partner Success Manager, your ability to build and maintain strong client relationships is crucial. Prepare examples of how you've successfully managed key accounts in the past, focusing on your communication and engagement strategies.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you approach strategic growth and upselling opportunities. Think about specific instances where you've developed tailored roadmaps or conducted successful Quarterly Business Reviews that led to increased client satisfaction and revenue.
✨Familiarise Yourself with Cyber Security Trends
Since this role is within the Cyber Security and IT services sector, brush up on current trends and challenges in the industry. Showing your passion and knowledge during the interview will set you apart from other candidates.
✨Prepare for Technical Discussions
You’ll need to engage with both technical teams and C-level executives. Be prepared to discuss how you’ve collaborated with technical teams in the past and how you can effectively communicate complex information to non-technical stakeholders.
