Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to provide insurance solutions and manage client relationships.
- Company: Basil Fry, part of Jensten Group, has over 50 years of expertise in insurance.
- Benefits: Enjoy competitive salary, flexible working, 27 days leave, and perks like birthday off!
- Why this job: Be part of a supportive culture in a growing independent broking group with exciting opportunities.
- Qualifications: Strong communication skills and a keen interest in insurance; experience preferred but not essential.
The predicted salary is between 28800 - 43200 £ per year.
Here at Basil Fry (part of the Jensten Group), we are seeking a motivated Account Handler to join our friendly and client-focused Commercial team.
Since the company was founded in 1970, Basil Fry has developed in-depth knowledge of the removals, storage, and self-storage industries. Over fifty years of trading, our expertise has enabled us to create a broad range of specialist insurance solutions, in-house claims teams, and market-leading risk management services.
Working in a team of approximately 20 within a wider office of 45, you will be based in our modern Leatherhead office, which is within walking distance from the station and bus routes. Initially working full-time in the office, a blend of office and home working will be available after training.
Key objectives & responsibilities:
- Working with your Account Executive to offer and present insurance solutions, including policies and risk management services.
- Handling renewals, mid-term adjustments, and new business by assessing risk and claims information, obtaining additional information from clients, and liaising with insurers.
- Providing renewal quotations promptly and following up to achieve profitable renewal retention and growth within set timescales.
- Developing effective relationships with clients and analyzing their needs to develop solutions via phone and email.
- Responding promptly to client queries and ensuring all communications are accurately recorded.
- Ensuring compliance with local procedures, customer service standards, and external regulations such as FCA.
About you:
As a Commercial Account Handler, you should have excellent communication and written skills with a keen eye for detail. Experience in insurance is preferred but not essential; other professional office experience will be considered.
You will also have:
- Experience in a professional office environment
- Understanding of Microsoft Word, Excel, and Outlook
- Strong communication and problem-solving skills
- A genuine interest in developing a career in insurance/broking
- A desire to work towards CII qualifications (not essential)
- Experience with Acturis (not essential)
Rewards & Benefits:
Joining us, you can expect a supportive culture and an attractive range of rewards and benefits, including:
- Competitive salary with annual reviews and a bonus scheme
- 27 days annual leave plus bank holidays, including a day off for your birthday and a religious holiday of your choice
- Auto-enrolment into our pension scheme with 5% employer contributions
- Flexible benefits options
- Group Life Assurance
- Paid maternity, paternity, and adoption leave for three months
- Support for professional qualification studies
- Perks at work discounts
- Holiday purchase scheme (up to 5 days annually)
About Us:
Launched in 2018, Jensten is one of the UK\’s largest independent broking groups, placing over £600m GWP. We combine scale, ambition, and expertise with a client-focused culture, making us one of the most exciting independent broking groups.
Join us and be part of our growing success!
#J-18808-Ljbffr
Account Handler Basil Fry · Leatherhead · employer: Tasker & Partners
Contact Detail:
Tasker & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler Basil Fry · Leatherhead ·
✨Tip Number 1
Familiarise yourself with the removals, storage, and self-storage industries. Understanding the specific challenges and needs of these sectors will help you engage more effectively with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance and broking fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Basil Fry.
✨Tip Number 3
Brush up on your communication and problem-solving skills. Since the role involves developing relationships with clients and responding to their queries, practising these skills through role-playing scenarios can be beneficial.
✨Tip Number 4
Research the CII qualifications and express your interest in pursuing them during your interview. Showing a commitment to professional development can set you apart from other candidates and align with the company's values.
We think you need these skills to ace Account Handler Basil Fry · Leatherhead ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Account Handler role at Basil Fry. Emphasise any previous work in insurance or client-facing roles, even if it's not directly in the insurance sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Basil Fry. Mention your interest in the insurance industry and how your skills can contribute to their client-focused approach.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with clients or colleagues in past positions.
Show Enthusiasm for Learning: Express your eagerness to develop a career in insurance and your willingness to work towards CII qualifications. This shows your commitment to growth within the company.
How to prepare for a job interview at Tasker & Partners
✨Know Your Insurance Basics
Even if you don't have extensive experience in insurance, it's crucial to familiarise yourself with basic concepts and terminology. This will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the field.
✨Showcase Your Communication Skills
As an Account Handler, strong communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in previous roles. Highlight your ability to listen, understand needs, and respond promptly to queries.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully resolved issues or challenges in a professional setting. This will showcase your analytical skills and your capability to handle client concerns effectively.
✨Research Basil Fry and Jensten Group
Take some time to learn about Basil Fry and its parent company, the Jensten Group. Understanding their history, values, and the services they offer will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
