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- Tasks: Support individuals with disabilities to access NDIS and build community connections.
- Company: Feros Care is a multi-award-winning, not-for-profit organisation dedicated to empowering seniors and people with disabilities.
- Benefits: Enjoy salary packaging, wellness programs, fitness discounts, and paid parental leave.
- Why this job: Make a real difference in people's lives while fostering inclusion and community engagement.
- Qualifications: Experience in community engagement or disability support; qualifications in related fields are desirable.
- Other info: Lived experience of disability is highly valued; flexible working options available.
The predicted salary is between 60000 - 63000 £ per year.
$82882-$89021 p.a. + 12% Super + Salary Packaging
We\’re Feros Care, and we\’re pleased to meet you.
We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds, and people with disability.
Champion participant choice, voice, and connection.
As an In Community Navigator (ICN) you will support people with disability, their families and carers to access the NDIS, build local connections and navigate community supports. This highly visible, place based role is all about grassroots engagement, trusted relationships and creating inclusive pathways to empower people to live their best lives.
Why Feros Care?
At Feros Care, we value our people and offer:
- Not for Profit Salary Packaging of up to $15,899 per annum, and meal and entertainment salary sacrifice of up to $2,650 per annum, all tax free, stretching your income further.
- 17.5% Annual Leave loading.
- Cultural Leave Days for eligible employees.
- Enjoy exclusive discounts, financial tips, and wellness programs through our ForME employee benefits platform.
- Private Health Insurance Discount with Medibank.
- Employee Assistance Program (EAP).
- Paid Parental Leave (9 weeks) for eligible employees.
- Access to Fitness Passport – discounted gym and pool memberships for you and your family.
What you\’ll do:
- Guide individuals through the NDIS access process, helping them understand eligibility, gather documentation and connect them with appropriate supports.
- Deliver short term, community-based support to promote inclusion.
- Provide practical assistance to help people build confidence and connections while navigating the system.
- Attend community hubs, schools, health services and local events.
- Establish and maintain strong relationships with grassroots organisations, service providers and informal support networks to bridge service gaps.
- Facilitating direct connections between participants and community supports
- Maintaining accurate documentation and meeting performance targets
- Work closely with Local Area Coordinators, Team Leaders and other Feros Care staff to deliver participant focused services.
- Participate in team meetings, regional planning and initiatives that promote cultural safety, inclusion and continuous improvement.
What you\’ll bring:
- Experience in Community engagement, disability support or similar participant facing roles.
- Understanding of the NDIS participant pathway and scheme access processes
- Ability to build strong, trusted relationships through outreach and community participation.
- Strong communication, facilitation and organisational skills.
- Confidence working independently in community settings.
- Proficiency in data entry, reporting and case management systems.
- A commitment to inclusion, diversity and working in partnership with people with a disability.
Qualifications & Checks:
- Qualification in community services, disability, social work, or a related field (desirable).
- Current unrestricted driver\’s licence.
- Reliable transport to support outreach and in community work.
- Current NDIS Worker Screening Clearance & Working with Children Check (or willingness to obtain).
- Undergo a Nationally Coordinated Criminal History Check.
- Lived experience of disability is highly valued.
If you would like to discuss accessibility requirements, preferred communication methods or other possibilities, please contact [emailprotected] or call us on 07 5669 0559 (Press option 3 to speak directly to the recruitment team).
Unlock job insights
Salary match Number of applicants Skills match
Feros Care, founded in 1990, is a multi-award-winning, all-inclusive, not-for-profit organisation helping seniors and people with disability live happier, healthier, and better-connected lives.
Everyone says they want to make a difference. With us, you really can!
We are trailblazers in aged care, providing in-home services including personal care, domestic services, social support programs, and access to a clinical health team.
Our two residential villages in northern New South Wales embody the ethos, ‘Don’t just live with us. Come alive with us.’
Feros Care is also a proud NDIS partner in the community, delivering Local Area Coordination services to support people with disability.
Feros Care, founded in 1990, is a multi-award-winning, all-inclusive, not-for-profit organisation helping seniors and people with disability live happier, healthier, and better-connected lives.
Everyone says they want to make a difference. With us, you really can!
We are trailblazers in aged care, providing in-home services including personal care, domestic services, social support programs, and access to a clinical health team.
Our two residential villages in northern New South Wales embody the ethos, ‘Don’t just live with us. Come alive with us.’
Feros Care is also a proud NDIS partner in the community, delivering Local Area Coordination services to support people with disability.
Perks and benefits Flexibility Salary packaging Extra paid parental leave and entitlements Real life leave days Training, learning and development Access our discounts and rewards platform, ForMe
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In Community Navigator employer: Feros Care Group
Contact Detail:
Feros Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Community Navigator
✨Tip Number 1
Familiarise yourself with the NDIS access process and participant pathways. Understanding these intricacies will not only help you in interviews but also demonstrate your commitment to supporting individuals with disabilities.
✨Tip Number 2
Network within community organisations and local support groups. Building relationships with grassroots organisations can provide valuable insights and connections that may enhance your application and show your proactive approach.
✨Tip Number 3
Highlight any relevant lived experiences or volunteer work related to disability support. Sharing personal stories can resonate well with the hiring team and showcase your genuine passion for the role.
✨Tip Number 4
Prepare to discuss your communication and facilitation skills in detail. Be ready to provide examples of how you've successfully engaged with diverse communities, as this is crucial for the In Community Navigator role.
We think you need these skills to ace In Community Navigator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the In Community Navigator position. Familiarise yourself with the NDIS processes and how they relate to community engagement.
Tailor Your CV: Highlight your relevant experience in community engagement or disability support. Use specific examples that demonstrate your ability to build relationships and navigate community supports effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals with disabilities. Mention any lived experiences or qualifications that align with the values of Feros Care, and explain why you want to be part of their mission.
Showcase Your Skills: Emphasise your strong communication, facilitation, and organisational skills in both your CV and cover letter. Provide examples of how you've successfully worked independently in community settings or similar roles.
How to prepare for a job interview at Feros Care Group
✨Understand the NDIS Framework
Make sure you have a solid grasp of the NDIS participant pathway and access processes. Familiarise yourself with how the NDIS operates, as this knowledge will be crucial in demonstrating your ability to guide individuals through the system.
✨Showcase Your Community Engagement Skills
Prepare examples from your past experiences that highlight your ability to build strong, trusted relationships within the community. Discuss any outreach initiatives you've been involved in and how they contributed to fostering inclusion.
✨Emphasise Your Commitment to Inclusion
Feros Care values diversity and inclusion, so be ready to discuss your commitment to these principles. Share any relevant experiences where you advocated for or supported individuals with disabilities, showcasing your understanding of their unique needs.
✨Prepare Questions for the Interviewers
Demonstrate your interest in the role by preparing thoughtful questions about Feros Care's approach to community support and inclusion. This not only shows your enthusiasm but also helps you assess if the organisation aligns with your values.
