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For Companies At a Glance
- Tasks: Lead membership growth and engagement strategies for a global community.
- Company: Join the Royal Entomological Society, a growing organisation passionate about entomology.
- Benefits: Enjoy flexible working, generous leave, pension scheme, international travel, and health support.
- Why this job: Shape a key function in a supportive team while making a real impact.
- Qualifications: Experience in membership or customer engagement with strong communication skills required.
- Other info: Opportunity to travel internationally for conferences and collaborate across departments.
The predicted salary is between 33700 - 42600 £ per year.
Job Description
Membership Manager
Permanent, Full-time (option for part-time)
Hybrid, London
Salary: £38,745-£42,620
We’re looking for an experienced and driven Membership Manager to lead the growth, engagement and retention of UK and international members at the Royal Entomological Society (RES).
You’ll be responsible for developing and delivering an ambitious membership strategy, working across the organisation to ensure their individual and organisational members see real value in being part of a global community. After three years' of successful membership growth (46%), this role offers you the chance to help further expand their member numbers whilst launching multiple new schemes and enhancing their presence in various continents (travelling to international conference a couple times per year).
Key responsibilities:
- Lead membership planning, including recruitment, retention and engagement strategies
- Manage the full membership lifecycle using CRM systems and data insights
- Oversee the administration and promotion of awards, grants and bursaries
- Develop campaigns and materials to communicate membership benefits
- Analyse data to inform decisions, improve outcomes, and track progress against targets
- Line-manage a team member and work closely with colleagues across RES
- Represent the Society at events and build external partnerships to expand reach
What we’re looking for:
- Experience in membership, customer engagement or related role
- Proven success in growing and retaining a membership base
- Strong communication and interpersonal skills
- Data-led decision maker with excellent CRM and reporting skills
- Experience developing campaigns and coordinating member communications
- A collaborative team player who can work across departments and with stakeholders
This is an exciting opportunity to shape a key function within a growing, purposeful organisation. You’ll be part of a small, supportive team and enjoy benefits including flexible working, generous leave, a pension scheme, international travel and health support plans.
Membership Manager employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Manager
✨Tip Number 1
Familiarise yourself with the Royal Entomological Society's mission and values. Understanding their goals will help you articulate how your experience aligns with their vision during conversations or interviews.
✨Tip Number 2
Network with current or former members of the RES. Engaging with them can provide insights into the organisation's culture and membership strategies, which you can leverage to demonstrate your understanding of their needs.
✨Tip Number 3
Prepare specific examples of how you've successfully grown and retained memberships in previous roles. Be ready to discuss the strategies you implemented and the results achieved, as this will showcase your expertise.
✨Tip Number 4
Stay updated on trends in membership management and customer engagement. Being knowledgeable about the latest tools and techniques will allow you to propose innovative ideas that could benefit the RES.
We think you need these skills to ace Membership Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in membership management, customer engagement, and any specific achievements related to growing and retaining a membership base. Use keywords from the job description to align your skills with what the Royal Entomological Society is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for membership growth and community engagement. Provide specific examples of past successes in similar roles and explain how you can contribute to the RES's ambitious membership strategy.
Showcase Data-Driven Decision Making: Since the role requires data-led decision making, include examples in your application that demonstrate your ability to analyse data and use insights to inform strategies. Highlight any experience with CRM systems and reporting tools.
Highlight Team Collaboration: Emphasise your collaborative skills in both your CV and cover letter. Mention experiences where you successfully worked across departments or with external stakeholders, as this is crucial for the Membership Manager role.
How to prepare for a job interview at Memcom Recruitment
✨Show Your Passion for Membership Engagement
Make sure to express your enthusiasm for membership growth and engagement. Share specific examples from your past experiences where you successfully increased member retention or engagement, as this will demonstrate your commitment to the role.
✨Highlight Your Data-Driven Approach
Since the role requires data-led decision making, be prepared to discuss how you've used data insights in previous positions. Bring examples of how you've analysed data to inform strategies and improve outcomes, showcasing your analytical skills.
✨Demonstrate Strong Communication Skills
As a Membership Manager, you'll need excellent communication skills. Prepare to discuss how you've effectively communicated membership benefits in the past, and consider bringing along any materials or campaigns you've developed that highlight your ability to engage members.
✨Prepare for Collaborative Scenarios
This role involves working closely with various departments and stakeholders. Think of examples where you've successfully collaborated with others to achieve a common goal. Be ready to discuss how you can foster teamwork and build partnerships within the organisation.
