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- Tasks: Engage with customers and communities to enhance housing services and well-being.
- Company: Stonewater is a leading housing provider, managing 40,000 homes for diverse needs.
- Benefits: Enjoy a supportive work culture, opportunities for growth, and a focus on well-being.
- Why this job: Make a real difference in people's lives while developing vibrant community initiatives.
- Qualifications: Experience in health, social care, or housing; strong communication and organisational skills required.
- Other info: Join a Disability Confident Employer committed to inclusivity and employee well-being.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Community Housing & Wellbeing Coordinator
Join to apply for the Community Housing & Wellbeing Coordinator role at Edgy Design Studio – Goedgy.com
Community Housing & Wellbeing Coordinator
4 days ago Be among the first 25 applicants
Join to apply for the Community Housing & Wellbeing Coordinator role at Edgy Design Studio – Goedgy.com
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40 hours per week
Our Manor Gardens housing has 23 existing supported housing bungalows, and we are underway in developing a further scheme of 46 accessible apartments and family homes, 44 at Manor Gardens and two new bungalows at the adjacent Newstead Road.
40 hours per week
Our Manor Gardens housing has 23 existing supported housing bungalows, and we are underway in developing a further scheme of 46 accessible apartments and family homes, 44 at Manor Gardens and two new bungalows at the adjacent Newstead Road.
Here at Stonewater, we are seeking a Community Housing & Wellbeing Coordinator to work directly with customers, stakeholders and communities to create a vibrant community where customers are engaged and involved with developing services that support them.
Youll provide general building management and the day-to-day delivery of localised service contracts for Manor Gardens, ensuring services are customer and outcome focused and enable individuals to both sustain their lease/tenancy and remain independent in their own home. Youll carry out well-being checks and respond to emerging changes in circumstances, identify and manage risk including safeguarding taking accountability for ensuring that appropriate actions are taken, and controls are in place to manage the risk.
Delivering excellent customer service, including response and resolution of customer feedback and complaints, youll initiate tenancy terminations, complete strengths-based assessments and risk assessments, assessment visits for prospective customer, sign-ups and customer induction for all new customers; and support the promotion of vacant dwellings across schemes. Developing relationships with partner agencies that provide well-being opportunities, you will support customers to produce and access a programme of well-being and social initiatives, onsite and virtually, that helps support and give a voice to issues affecting older customers such as improved well-being, reduction in loneliness and dementia awareness.
The ideal candidate will
- Have experience of working within the health or social care sector or within a housing environment.
- Be committed to co-production and sees values in services designed and delivered with customers.
- Be computer literate with good literacy and numeracy skills, able to support the monitoring of budgets/service charges.
- Be able to achieve exceptional performance and customer service with minimal supervision.
- A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services.
- Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc.
- Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Discover Stonewater
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
Were looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform peoples lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
Are you ready to#DiscoverStonewater?
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Community Housing & Wellbeing Coordinator employer: Edgy Design Studio - Goedgy.com
Contact Detail:
Edgy Design Studio - Goedgy.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Housing & Wellbeing Coordinator
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the specific challenges and opportunities within the area will help you demonstrate your commitment to co-production and community engagement during interviews.
✨Tip Number 2
Network with professionals in the health, social care, and housing sectors. Attend local events or join online forums to connect with others who share your passion for community wellbeing, which can provide valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your experience with customer service and conflict resolution. Be ready to share specific examples of how you've successfully managed customer feedback or complaints, as this is crucial for the role.
✨Tip Number 4
Research Stonewater's values and mission. Aligning your personal values with theirs will not only help you in interviews but also show that you're genuinely interested in making a difference in people's lives through your work.
We think you need these skills to ace Community Housing & Wellbeing Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Community Housing & Wellbeing Coordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise any previous work in health, social care, or housing environments. Provide specific examples of how you've contributed to community engagement or customer service in your past roles.
Showcase Your Skills: Make sure to mention your organisational skills, ability to work independently, and experience with risk management. Use concrete examples to demonstrate how you have successfully managed similar tasks in the past.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community wellbeing and your commitment to co-production. Explain why you want to work for Stonewater and how your values align with theirs.
How to prepare for a job interview at Edgy Design Studio - Goedgy.com
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Community Housing & Wellbeing Coordinator. Be prepared to discuss how your experience aligns with their needs, especially in areas like customer service and community engagement.
✨Showcase Your Experience
Highlight any relevant experience you have in health or social care, or within a housing environment. Be ready to provide specific examples of how you've successfully managed customer relationships or developed community initiatives in the past.
✨Demonstrate Your Communication Skills
Since the role involves working with various stakeholders, practice articulating your thoughts clearly and effectively. Prepare to discuss how you would handle communication with customers, colleagues, and external agencies, especially in challenging situations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage risks or respond to customer feedback, and be ready to explain your thought process and the outcomes.
