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- Tasks: Support individuals in crisis, develop personalised recovery plans, and liaise with local services.
- Company: Join Everyturn Mental Health, a leading community mental health support hub in Whitehaven.
- Benefits: Enjoy 30 days annual leave, enhanced pension, and access to wellness programmes.
- Why this job: Make a real difference in people's lives while gaining valuable experience in mental health support.
- Qualifications: Ideal for recent graduates or students in Psychology or Mental Health fields.
- Other info: Flexible part-time and full-time roles available; applications from diverse backgrounds encouraged.
The predicted salary is between 24674 - 27900 £ per year.
Overview
Case Worker – Safe Haven / Hope Haven, Whitehaven, part of a broader partnership between Home Group and Everyturn Mental Health. Aims to deliver an integrated Community Mental Health Support Hub in Whitehaven, supporting local residents with mental health and wellbeing.
Role type: Full-time, shift work (Mon–Sun, hours between 9am – Midnight). Applicants should be locally based and able to travel within the Copeland area as required.
Role Overview
As a Case Worker, you will provide a safe, welcoming, and supportive environment for individuals accessing the service, both in person and by telephone. Using de-escalation techniques, active listening, and compassionate communication, you will support individuals in crisis or emotional distress, helping them develop the knowledge, skills, and confidence to navigate future life challenges while maintaining good mental health. The role involves close liaison with relevant support services to ensure a holistic and personalised approach to recovery.
An opportunity to work towards a Level 2 Health Care qualification will be available.
Key Responsibilities
- Co-produce and support individuals to implement personalised crisis plans, relapse prevention strategies, and self-management tools such as the Wellness Recovery Action Plan (WRAP).
- Provide appropriate signposting, guidance, and support to help individuals access services and resources based on their unique needs and circumstances.
- Develop a strong understanding of local care pathways, community networks, and culturally sensitive practices to inform and enhance support.
- Encourage the development of independent peer-support networks to help individuals sustain long-term recovery beyond the service.
- Maintain accurate, timely, and clear documentation in line with organisational policies, while making proactive use of supervision, training, and professional development opportunities.
- Carry out any additional duties as required to support the ongoing development and success of the service.
About You
- Proven experience providing one-to-one support to individuals with complex needs.
- Previous experience working in Health, Social Care, or within the VCSE sector.
- An understanding of the structure and functions of Health and Social Care systems.
- Knowledge of national and local organisations that promote mental health and wellbeing.
- Awareness of the recovery model in the context of mental health.
- An understanding of the effects of stigma and discrimination.
- Awareness of wider social challenges such as homelessness, financial exclusion, and substance misuse.
What We Offer In Return
- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro-rata for part-time and the option to purchase or sell day
- Enhanced pension
- Wagestream – ability to release earnings, giving you instant access to your pay
- Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer
We champion equality, diversity and inclusion and welcome applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. We support LGBTQI+, Black, Asian and minority ethnic, menopause and neurodivergent communities.
Note: To streamline our recruitment process, we reserve the right to expire vacancies once a sufficient number of applications have been received. Please submit your application promptly.
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Case Worker - Safe Haven employer: Everyturn Mental Health
Contact Detail:
Everyturn Mental Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Worker - Safe Haven
✨Tip Number 1
Familiarise yourself with the local mental health services and community networks in Whitehaven. Understanding the resources available will not only help you in your role but also demonstrate your commitment to supporting the community during the interview.
✨Tip Number 2
Practice active listening and de-escalation techniques before your interview. Being able to showcase these skills through role-play or examples can set you apart, as they are crucial for a Case Worker in a mental health setting.
✨Tip Number 3
Network with professionals already working in mental health or social care sectors. Attend local events or workshops to connect with others in the field, which could provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research the recovery model in mental health and be prepared to discuss how it applies to your approach as a Case Worker. Showing that you understand this framework will highlight your readiness for the role and your alignment with the organisation's values.
We think you need these skills to ace Case Worker - Safe Haven
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health support or related fields. Emphasise any roles where you've provided one-to-one support, as this is crucial for the Case Worker position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and your understanding of the recovery model. Mention specific skills like active listening and de-escalation techniques that align with the job requirements.
Highlight Local Knowledge: Since the role requires local travel, mention your familiarity with the Copeland area and any local services or community networks you are aware of. This shows your commitment to supporting the community.
Showcase Relevant Qualifications: If you have any qualifications in Psychology or Mental Health, be sure to include them. Also, express your willingness to work towards a Level 2 Health Care qualification, as this aligns with the opportunities offered.
How to prepare for a job interview at Everyturn Mental Health
✨Show Your Compassion
As a Case Worker, empathy is key. Be prepared to share examples of how you've supported individuals in distress or crisis situations. Highlight your ability to listen actively and communicate compassionately.
✨Understand the Role
Familiarise yourself with the responsibilities of a Case Worker at Hope Haven. Be ready to discuss how you would implement personalised crisis plans and support individuals in their recovery journey.
✨Demonstrate Knowledge of Local Services
Research local mental health services and community resources. Showing that you understand the care pathways and support networks available will demonstrate your commitment to providing holistic support.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about how you would apply de-escalation techniques and support individuals effectively.
